Customer Success Specialist
Support customers to extract insights, coordinate projects, and improve knowledge base with data-driven experience.
Hybrid • Zürich, Switzerland- Full Time
Caplena
3 open rolesLast updated April 28, 2026 at 3:02 AM UTC
Caplena is a Zurich-based B2B software company offering a feedback analytics platform that codes and analyzes open-ended text from surveys, reviews, and employee feedback using AI. Since 2018, Caplena has processed tens of millions of verbatim responses and serves more than 200 clients worldwide.
Hiring overview
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Open roles
3
Live openings on Kibo
Top role group
Customer Success
2 matching jobs
Coverage
2 groups
Fresh hiring snapshot for Caplena
Popular role groups
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Customer Success2
Engineering1
Customer Success
2 open roles in this group.
Recent openings
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Customer Success Engineer
Own the technical success of customers from onboarding through long-term usage with data integrations and API familiarity.
- Remote • Switzerland
- Full Time
- Min. 1 YOE
Customer Success Specialist
Customer success specialist coordinating cross-functional projects to deliver insights and maximize product value for global brands.
Remote • Germany- Full Time
- Min. 1 YOE