Customer Service Admin

We are seeking an empathetic and reliable Customer Service Admin to support our B2C customers across Canada. In this role, you will be the primary point of contact for supplement customers reaching out via phone, email, and live chat.

You will handle product inquiries, order management through Shopify, complaint resolution, and quality-related escalations — all while delivering a warm and professional customer experience. After your first six months, you will have the opportunity to expand your scope to include affiliate support and social media channels.