Description

A Training Specialist is a dynamic online facilitator responsible for conceptualizing and organizing training courses for Virtual Assistants to ensure that soft skills and product knowledge are learned prior to being paired with a client. The Training Specialist will lead all training classes and oversee the VAs learning progress through virtual activities such as virtual tests and class discussions.

TASKS:

• Training Delivery
• Classroom Management
• Performance Management which includes coaching sessions with the VAs
• Assist and contribute to training needs analysis, creating and updating training materials
• Reinforce policies and procedures
• Interdepartmental communication and collaboration
• Administrative tasks (learning management system, onboarding and off boarding)

Requirements

QUALIFICATIONS:

• Excellent English communication skills; both oral and verbal skills
• Excellent skills in Google Workspace and Zoom
• Highly organized
• Preferred training work experience: 2 years as Trainer or better

MINIMUM SYSTEM REQUIREMENTS:

• PRIMARY SYSTEM

• Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher

• Computer Memory/RAM: 8.00 GB

• Computer Operating System: At least Windows 11 64-bit or macOS Ventura

• Headset: Any USB-type headset with noise-cancelling feature

• Camera: Capable of a clear and crisp video output

• BACK-UP SYSTEM

• OPTION 1 (BACKUP SYSTEM):

• Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher

• Computer Memory/RAM: 8.00 GB

• Computer Operating System: at least Windows 11 64-bit or macOS Ventura

• Headset: Any USB-type headset with noise-cancelling feature (Optional)

• OPTION 2 (POWER SUPPLY - UPS):

• Must be capable of powering your work station for at least 3 hours

• Typically a device with 240Wh or higher will be sufficient

• Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)

• PRIMARY INTERNET CONNECTION

• DSL / Fiber Connection - Minimum of 100mb/s contracted

• BACK-UP INTERNET CONNECTION

• Minimum of 20mb/s (Cell)

RECOMMENDED SYSTEM REQUIREMENTS

• PRIMARY SYSTEM

• Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher

• Computer Memory/RAM: 16.00 GB

• Computer Operating System: At least Windows 11 64-bit or macOS Tahoe

• Headset: Any USB-type headset with noise-cancelling feature

• Camera: Capable of a clear and crisp video output

• BACK-UP SYSTEM

• OPTION 1 (BACKUP SYSTEM):

• Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher

• Computer Memory/RAM: 16.00 GB

• Computer Operating System: At least Windows 11 64-bit or macOS Tahoe

• Headset: Any USB-type headset with noise-cancelling feature

• Camera: Capable of a clear and crisp video output

• OPTION 2 (POWER SUPPLY - UPS):

• Must be capable of powering your work station for at least 3 hours

• Typically a device with 240Wh or higher will be sufficient

• Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)

• PRIMARY INTERNET CONNECTION

• DSL / Fiber Connection - Minimum of 500mb/s contracted

• BACK-UP INTERNET CONNECTION

• Minimum of 20mb/s (Cell or wired)

Benefits

RATE AND REWARDS:

• Rate is as high as $850 (USD) monthly
• Employment Type: Independent Contractor
• Free Training
• Paid Time Offs
• HMO Coverage
• Optical Rewards
• Performance-Based Increase
• Permanent Work From Home