Roles & Responsibilities:

Provide support and guidance for HR inquiries involving straight forward employee-related matters
Perform initial intake process and document to determine appropriate level of employee relation support needed
Advise on direct communication and positive rapport between people leaders and employees, clarifying policies and effectively use internal procedures
Work closely with people leaders to identify the root cause of issue, review documentation, and continue to monitor progress
Ensures documentation for employee relations matters are consistent, detailed, fair, and accurately aligned with Intuitive’s principles and practices
Work closely with People Solutions ER team and the Legal Department on inquiries/cases and reassign as needed
Coordinate grievances process for employees Support People Services ER team initiatives (e.g
Sexual Harassment Training, Anti-Retaliation Training, etc.) as needed
Support offboarding documentation process
Works with other HR functions to identify issues, streamline processes and build synergies through locations and functions to improve employee experience and efficiency
Update People Services Knowledge Base and deliver training when required Ensure thorough legal monitoring to proactively inform local leadership, Global HR Compliance leader, CoEs and People Services teams of a need for a new process, program, project or policy
Provide guidance and develop toolkit for implementation including training material and related templates
Perform HR Compliance reviews to identify risks to the company and instances of non-compliance with country laws and regulations under regional HRLT direction and related priorities
In accordance with prioritization map defined by global and local HR Governance, lead local HR compliance related projects and initiatives driven by HR compliance requirements
In close partnership with global HR compliance, EMEA HRLT, CoEs and People Services team, design solutions that follow country regulations and legal requirements yet take into account business needs and process automation goals; provide guidance and support throughout implementation
Support global HR projects implementation from an HR Compliance perspective (including employment law and data privacy requirements in partnership with local PDP representative)
Provide guidance on HR Compliance requirements to external teams (EHS, payroll…) on employee-related matters not owned by HR
Create or revise policies and use good judgement in trying to harmonize and streamline processes whilst respecting country specifics
Provide HRLT and People Services team with implementation toolkit (templates, FAQs…) to ensure smooth implementation of new processes or policies; in partnership with HR business leaders, develop and deliver training for employees and people leaders on new policies
Build and maintain the HR Compliance knowledge base focusing on clarity and standardization to enhance service efficiency and quality.