Description
We’re growing our Service Department and upgrading one of our shuttle driver/porter roles into a full-time Service Drive Attendant position!
If you enjoy working with customers, coordinating schedules, driving vehicles, and being part of a fast-paced service team, this is an excellent opportunity. This elevated full-time role comes with higher responsibilities, more consistent hours, and structured training designed to prepare you for advancement to a Service Advisor position in the future.
What You’ll Do:
- Greet customers arriving at the service drive with a friendly, professional attitude
- Manage vehicle flow on the service drive — efficiently moving cars in and out of service bays
- Perform shuttle pick-ups and deliveries for customers (home, work, or other locations)
- Coordinate loaner vehicle and customer pick-up & delivery schedules and ensure proper execution
- Assist with scheduling customers for future vehicle service appointments
- Assist Service Advisors and porters with vehicle check-in, delivery, and lot organization
- Keep the service drive, lanes, and surrounding areas clean, organized, and safe
- Perform basic vehicle inspections (tire pressure, fluid levels, etc.) and document any concerns
- Provide excellent customer service by answering basic questions and ensuring customers feel cared for
- Support the overall service team with additional tasks as needed to keep operations running smoothly
Work Schedule:
- 7:00 AM – 6:00 PM, Tuesday through Friday
- Every 3rd Saturday: 7:00 AM – 1:00 PM
- 4-day work week with long weekends!
What We’re Looking For:
- Excellent driving record with a valid driver’s license (clean background check required)
- Strong customer service skills, good organizational abilities, and a positive, team-oriented attitude
- Ability to work outdoors in various weather conditions and stay organized in a busy environment
- Reliable, punctual, and detail-oriented
- Mechanical aptitude or basic automotive knowledge is a plus
- Desire to grow within our Service Department — we love promoting from within!
Compensation & Benefits:
- Competitive hourly pay of $17.00 – $20.00 per hour (based on experience)
- Opportunity for advancement — clear pathway and training toward becoming a Service Advisor
- Excellent work environment in our family-owned dealership
- Modern, state-of-the-art facility with great tools and support
- Health insurance, 401(k), paid time off, and other solid benefits
- Ongoing training and mentorship from our experienced Service team
- A supportive, respectful culture where your contributions are valued
This position will work closely with our current part-time shuttle driver roles while adding greater responsibility and long-term career potential. It’s perfect for someone who wants steady full-time work with a great schedule and the chance to build a rewarding career in automotive service.
If you’re dependable, enjoy helping people, and take pride in doing things the right way, we’d love to meet you!
Compensation: $17.00 – $20.00 per hour (based on experience)
Company
Susquehanna Automotive operates Susquehanna Chrysler Dodge Jeep Ram and Susquehanna Ford in South Central Pennsylvania, offering new and used vehicles and vehicle service. The group provides mobile service to homes or workplaces in Lancaster and York Counties and maintains dealership locations near Wrightsville.
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