Susquehanna AutomotiveSusquehanna Automotive

Service Drive Attendant Full-Time Position – Pathway to Service Advisor

Added 10 hours ago

We’re growing our Service Department and upgrading one of our shuttle driver/porter roles into a full-time Service Drive Attendant position!

If you enjoy working with customers, coordinating schedules, driving vehicles, and being part of a fast-paced service team, this is an excellent opportunity. This elevated full-time role comes with higher responsibilities, more consistent hours, and structured training designed to prepare you for advancement to a Service Advisor position in the future.

What You’ll Do:

  • Greet customers arriving at the service drive with a friendly, professional attitude
  • Manage vehicle flow on the service drive — efficiently moving cars in and out of service bays
  • Perform shuttle pick-ups and deliveries for customers (home, work, or other locations)
  • Coordinate loaner vehicle and customer pick-up & delivery schedules and ensure proper execution
  • Assist with scheduling customers for future vehicle service appointments
  • Assist Service Advisors and porters with vehicle check-in, delivery, and lot organization
  • Keep the service drive, lanes, and surrounding areas clean, organized, and safe
  • Perform basic vehicle inspections (tire pressure, fluid levels, etc.) and document any concerns
  • Provide excellent customer service by answering basic questions and ensuring customers feel cared for
  • Support the overall service team with additional tasks as needed to keep operations running smoothly

Work Schedule:

  • 7:00 AM – 6:00 PM, Tuesday through Friday
  • Every 3rd Saturday: 7:00 AM – 1:00 PM
  • 4-day work week with long weekends!

What We’re Looking For:

  • Excellent driving record with a valid driver’s license (clean background check required)
  • Strong customer service skills, good organizational abilities, and a positive, team-oriented attitude
  • Ability to work outdoors in various weather conditions and stay organized in a busy environment
  • Reliable, punctual, and detail-oriented
  • Mechanical aptitude or basic automotive knowledge is a plus
  • Desire to grow within our Service Department — we love promoting from within!

Compensation & Benefits:

  • Competitive hourly pay of $17.00 – $20.00 per hour (based on experience)
  • Opportunity for advancement — clear pathway and training toward becoming a Service Advisor
  • Excellent work environment in our family-owned dealership
  • Modern, state-of-the-art facility with great tools and support
  • Health insurance, 401(k), paid time off, and other solid benefits
  • Ongoing training and mentorship from our experienced Service team
  • A supportive, respectful culture where your contributions are valued

This position will work closely with our current part-time shuttle driver roles while adding greater responsibility and long-term career potential. It’s perfect for someone who wants steady full-time work with a great schedule and the chance to build a rewarding career in automotive service.

If you’re dependable, enjoy helping people, and take pride in doing things the right way, we’d love to meet you!

Compensation: $17.00 – $20.00 per hour (based on experience)