Country GM - Serbia
About Centific
At Centific, people are at the center of our culture.We constantly seek out opportunities for people to enhance their skills,
and emphasize work-life balance for all our employees.We believe that competition can bring out the very best in people
– from our annual creative film and speech contests to our weekly office game tournaments,we mix work and play to engage our people and help our clients succeed.
About Job
As we continue to expand our global footprint, we are seeking a dynamic and experienced General Manager to lead our delivery center in Serbia. This pivotal role offers a unique opportunity to shape the future of our operations in the region, ensuring the highest standards of service delivery and fostering a culture of growth and innovation.
Role and Responsibilities
The General Manager is responsible for overseeing all operations and activities within the company. This role will involve actively contributing to Centific's expansion, managing a team of 70+ employees, and working with key stakeholders to ensure that business objectives are met.
The General Manager will also be responsible for developing and implementing strategies to improve performance and drive growth.
Key Responsibilities:
• Develop and execute business plans and strategies, including budgeting, budgeting forecasts, and resource allocation
• Maintain accurate records and comply with government rules and regulations.
• Manage and lead a team of employees to ensure operational excellence.
• Build and maintain relationships with key stakeholders, including clients, partners, and government officials.
• Manage the financial performance of the country, including revenue, expenses, and profitability.
• Identify and mitigate risks to the business.
• Ensure compliance with local laws and regulations.
• Oversee the development and execution of marketing and sales initiatives.
• Drive innovation and continuous improvement across all aspects of the business.
• Develop, implement, and adhere to policies and procedures, including financial controls, accounting, human resources, and purchasing.
• Develop and maintain a positive and productive work culture.
• Collaborate with the global leadership team to align the local strategy with the company's overall objectives
• Promote our company’s brand and values, act as an ambassador, actively contribute to the expansion of Centific and shape the company’s image and success in the new market and internally
Required Technical and Professional Expertise
• Bachelor's degree in business administration, management, or related field.
• 10+ years of experience in a senior management position.
• Technical background in software development or delivery
• Strong knowledge of enterprise companies and global tech market in Serbia
• Proven track record of driving business growth and achieving financial targets.
• Strong leadership skills with the ability to motivate and inspire teams.
• Excellent communication and interpersonal skills
• Deep understanding of a multicultural environment
What we offer
Attractive remuneration package;
Flexible working options;
Private Health Care insurance
Business Udemy license;
Growth opportunities;
Work in a well-established multinational company.
Your Authentic Self at Centific
Centific is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Centific is also committed to compliance with all fair employment practices regarding citizenship and immigration status.