AlpacaAlpaca

Director, People Operations

Added 8 days ago

Core Responsibilities: HR Systems & Tech Stack Management

  • Own and optimize the global HRIS (BambooHR), ensuring it serves as the single source of truth for all employee data.
  • Integrate HR systems with peripheral tools (Payroll, ATS, Slack, Equity Management) to eliminate manual data entry and ensure "one-click" reporting.
  • Audit system permissions and workflows regularly to ensure security, privacy, and an intuitive user experience for managers and individual contributors.

Operational Excellence & Employee Lifecycle

  • Standardize the end-to-end employee lifecycle, from seamless global onboarding to professional and compliant offboarding.
  • Design and manage scalable benefits, leave-of-absence programs, and perks that remain competitive across various international markets.
  • Build a tiered internal support model to resolve employee inquiries regarding payroll, benefits, and policies with high speed and accuracy.

Governance, Compliance & Policy

  • Monitor and implement changes to labor laws and employment regulations across all operating jurisdictions to ensure 100% compliance.
  • Author and maintain the Global Employee Handbook, ensuring policies are clearly communicated, culturally relevant, and legally sound.
  • Lead internal audits and risk assessments related to employment practices, classification, and workplace safety.

Data Hygiene & Strategic Analytics

  • Establish rigorous data entry standards to ensure all People metrics (headcount, turnover, time-to-hire) are accurate and audit-ready.
  • Develop and socialize monthly/quarterly People Dashboards that provide leadership with insights into performance trends and retention drivers.
  • Collaborate with Finance on compensation benchmarking and equity analysis to ensure internal parity and market competitiveness.

Process Engineering

  • Defragment existing manual processes by building automated workflows that reduce administrative "drag" on executives and department heads.
  • Define and document Standard Operating Procedures (SOPs) for all People Ops functions to ensure business continuity as the team grows.

What We’re Looking For:

  • You have a proven track record of moving a company from "scrappy/manual" to "automated/scalable."
  • You have deep experience navigating US and international labor laws (experience with PEOs and EORs is a plus).
  • You believe that data is only as good as the systems that capture it; you have a "zero-error" mentality regarding data integrity.

How We Take Care of You:

  • Competitive Salary & Stock Options
  • Health Benefits
  • New Hire Home-Office Setup: One-time USD $500
  • Monthly Stipend: USD $150 per month via a Brex Card

Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.