AlpacaAlpaca

Director, People Operations

Added 3 months ago

Description

Core Responsibilities: HR Systems & Tech Stack Management

  • Own and optimize the global HRIS (BambooHR), ensuring it serves as the single source of truth for all employee data.
  • Integrate HR systems with peripheral tools (Payroll, ATS, Slack, Equity Management) to eliminate manual data entry and ensure "one-click" reporting.
  • Audit system permissions and workflows regularly to ensure security, privacy, and an intuitive user experience for managers and individual contributors.

Operational Excellence & Employee Lifecycle

  • Standardize the end-to-end employee lifecycle, from seamless global onboarding to professional and compliant offboarding.
  • Design and manage scalable benefits, leave-of-absence programs, and perks that remain competitive across various international markets.
  • Build a tiered internal support model to resolve employee inquiries regarding payroll, benefits, and policies with high speed and accuracy.

Governance, Compliance & Policy

  • Monitor and implement changes to labor laws and employment regulations across all operating jurisdictions to ensure 100% compliance.
  • Author and maintain the Global Employee Handbook, ensuring policies are clearly communicated, culturally relevant, and legally sound.
  • Lead internal audits and risk assessments related to employment practices, classification, and workplace safety.

Data Hygiene & Strategic Analytics

  • Establish rigorous data entry standards to ensure all People metrics (headcount, turnover, time-to-hire) are accurate and audit-ready.
  • Develop and socialize monthly/quarterly People Dashboards that provide leadership with insights into performance trends and retention drivers.
  • Collaborate with Finance on compensation benchmarking and equity analysis to ensure internal parity and market competitiveness.

Process Engineering

  • Defragment existing manual processes by building automated workflows that reduce administrative "drag" on executives and department heads.
  • Define and document Standard Operating Procedures (SOPs) for all People Ops functions to ensure business continuity as the team grows.

What We’re Looking For:

  • You have a proven track record of moving a company from "scrappy/manual" to "automated/scalable."
  • You have deep experience navigating US and international labor laws (experience with PEOs and EORs is a plus).
  • You believe that data is only as good as the systems that capture it; you have a "zero-error" mentality regarding data integrity.

How We Take Care of You:

  • Competitive Salary & Stock Options
  • Health Benefits
  • New Hire Home-Office Setup: One-time USD $500
  • Monthly Stipend: USD $150 per month via a Brex Card

Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

Company

Alpaca provides broker and trading APIs that enable developers and institutions to build customizable investing applications and automate trading strategies across multiple asset classes, including stocks, options, fixed income, and crypto.

See more director, people operations jobs