What will you be doing:

• Monitor and rehabilitate overdue accounts and minimize the number of accounts with payment issues.
• Order credit check & release management.
• Resolve customer issues pertaining to delivery, pricing, and the application of relevant bonuses.
• Contact customers to align payment dates.
• Build relationships between the ZCC (Zone Capability Center), business unit, and customers.
• Perform account reconciliation and overall housekeeping on a ledger.
• Assist in developing procedures for non-recurring transactions and events.