Program Manager
Added 3 hours agorealfast is India's first post-AI IT services company, built from scratch around one metric: how quickly a signed contract becomes working software a client is paying for. Founded by the team that scaled Gojek and backed by Peak XV Partners (formerly Sequoia India & SEA) and RTP Global.
Our platform, Exo, powers the entire delivery operation. It ingests client documentation, codebases, and requirements within hours, compressing weeks of traditional discovery into days, then works alongside our teams to deliver production-ready solutions. We've delivered production-ready solutions in days that traditionally take months. The methodology behind this is Real Agile, built specifically for how IT services works in the AI era.
We hire for judgment, because everything that doesn't require it is already automated. What's left is the job.
Here's what we're looking for
A program manager who owns delivery orchestration on client engagements. You're the person who makes sure the right things happen in the right order — managing timelines, dependencies, risks, and resources so that consultants and engineers can focus on the work itself.
You've run delivery on complex, cross-functional projects before. You know how to hold a plan together when scope shifts, priorities compete, and teams are spread across workstreams. When a new engagement kicks off and discovery needs to happen, you can step in and run it — but your primary job is making sure what gets scoped actually gets delivered.
This is an AI-native role. You don't manage projects with spreadsheets and status meetings alone - you use AI to synthesise updates, track risks, draft communications, and eliminate the overhead that slows delivery down. If AI isn't already part of how you work, the pace here will feel alien.
What you'll do
Delivery Planning & Execution
Own the delivery plan for client engagements — milestones, dependencies, resource allocation, and critical path
Drive delivery cadence with clients — standups, sprint reviews, steering meetings, and escalation protocols
Track progress against commitments and flag risks before they become blockers
Coordinate across engineering, consulting, QA, and client teams to keep workstreams aligned
Use AI tools to automate status synthesis, dependency tracking, and delivery reporting
Risk & Dependency Management
Identify cross-workstream dependencies early and manage them through delivery
Maintain a live risk register and drive mitigation actions — not just document risks, resolve them
Manage scope boundaries and escalate trade-offs with clear recommendations, not just alerts
Navigate resource conflicts across concurrent engagements
Client Delivery Management
Serve as the delivery point of contact for clients alongside the engagement lead
Run structured delivery communications — progress updates, milestone reviews, change requests
Hold delivery accountability with the client — when timelines shift, you own the conversation
Coordinate handover, documentation, and transition planning
Discovery Support
Step into discovery on new projects or client initiatives when required
Facilitate stakeholder sessions and document requirements with enough structure to build a delivery plan
Translate discovery outputs into actionable delivery milestones and resource plans
Process & Tooling
Improve delivery processes based on retrospectives and engagement patterns
Configure and maintain project management tooling to support delivery visibility
Contribute to delivery standards that scale across engagements
What you'll bring
Experience
3–6 years of experience in project or program management, delivery management, or technical program management
Track record of owning delivery end-to-end on cross-functional projects — not just tracking, but driving execution
Experience managing delivery for external clients, not only internal stakeholders
Comfort working with engineering and technical teams — you don't need to write code, but you need to understand how software gets built and shipped
Experience managing concurrent workstreams with competing priorities and shared resources
AI Fluency
Active AI practitioner — you use AI tools daily for status synthesis, risk tracking, communication drafting, and delivery automation
Strong opinions on where AI accelerates PM workflows and where it doesn't
Communication
Clear, structured communication across client stakeholders, engineering teams, and leadership
Can write a crisp escalation brief, a clear status update, and a structured delivery plan — without over-engineering any of them
You're comfortable in a terminal. Not a shell wizard - but you live in one, and it doesn't faze you
At realfast, everyone codes - just like everyone communicates. You're already building small apps, scripts, or tools to make your own life better. Here you take that all the way
You already spend hours every day using AI coding assistants - Claude Code, Codex, or the equivalent. If you don't, the pace here will feel alien
Git is how we collaborate - not just engineers, everyone. You don't need to walk in fluent, but you need to be comfortable learning fast
Clear, precise prose. You can reason through a problem in writing, explain your thinking to a colleague, and direct an AI agent with the same clarity. The quality of your reasoning on paper directly determines the quality of your output
Backgrounds we'd consider
Technical Program Manager (TPM) at a product or technology company
Delivery or program manager at an IT services or consulting firm
Project manager on enterprise software implementations (Salesforce, SAP, ServiceNow, or similar)
Scrum master or agile coach who has grown into program-level delivery ownership
PMO lead or delivery lead at a digital/AI consultancy
Client-facing delivery roles at B2B SaaS companies where you owned timelines and outcomes
This role is for you if
AI tools are already part of how you work - you use them for research, drafting, analysis, and can't imagine going back
You think in dependencies and critical paths — when someone describes a project, you immediately see what could block it
You get restless when a blocker sits unresolved for more than a day
You've managed delivery for clients, not just internal teams, and you know the difference
You use AI to eliminate PM overhead - status rollups, risk summaries, stakeholder comms - so you can focus on the decisions that matter
You'd rather run a tight delivery with clear accountability than produce a perfect Gantt chart nobody reads
You're comfortable stepping into discovery when a new initiative needs structure
This role is NOT for you if
You find terminals anxiety-inducing
You don't code and don't intend to start
You're not willing to learn git
You struggle to express your reasoning clearly in writing
You haven't woven AI tools into how you work
You treat project management as status reporting and meeting coordination
You need everything defined and stable before you can operate
You're uncomfortable working closely with engineering teams or navigating technical conversations
You prefer analysis and planning over execution and delivery
You've only managed internal projects and haven't held delivery accountability with external clients
You manage by process rather than by outcome — following the methodology matters more to you than hitting the milestone