We are looking for a Product Manager to join our Payments team, focusing on providing fiat and crypto on/off-ramp services to worldwide merchants. You’ll be shaping how users interact with deposits and withdrawals, ensuring fast, secure, and intuitive payment experiences.

Responsibilities

• Define and deliver the product features for development of fiat and crypto deposit and withdrawal flows, including the integration of new payment methods (e.g., bank transfers, cards, e-wallets, PSPs), and optimize the payment backoffice platform for operation efficiency.
• Collaborate with cross-functional teams—engineering, design, compliance, and operations—to deliver seamless user experiences throughout the payment journey.
• Identify and prioritize pain points in current payment flows; propose and implement improvements to increase the transaction volume, optimize the service efficiency, enhance API usability, reduce frictions, and improve user satisfaction for the payment ecosystem.
• Design and host the market research, user surveys, scenarios, and detailed product requirement documents (PRDs), as well as user stories, that enable engineers to begin development with minimal clarification.

Requirements

• 3+ years of experience in product management.
• Good written and verbal communication skills in Chinese and English.
• Strong interest or foundational knowledge in digital payments, crypto, or financial infrastructure.
• Passionate about optimizing user experience and solving real-world pain points through product design and cash flows.
• Excellent communication skills; able to collaborate across teams and translate user needs into actionable product solutions.

Nice to Haves

• Experience in fintech, payments, or blockchain technology.
• Experience with API and back-office management in platform services.
• Comfortable working in fast-paced, global teamwork, evolving environments with multiple priorities.

Perks & Benefits

• Competitive total compensation package
• Various team-building programs and company events
• Comprehensive healthcare schemes for employees and dependents
• And many more! Apply and let us tell you more!

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