Product Business Analyst for SaaS-based products. Collaborate with product managers, stakeholders, and engineering teams to define and document product requirements, user stories, and acceptance criteria for SaaS-based solutions. Analyze business processes and translate them into functional specifications and product workflows. Facilitate requirement-gathering sessions, workshops, and product demonstrations with internal and client stakeholders. Develop detailed documentation including BRDs, FRDs, process flows, and use case scenarios. Partner with UI/UX teams to ensure seamless user experience aligned with business needs. Assist in backlog grooming, sprint planning, and release management in Agile environments. Evaluate SaaS product features, identify gaps, and recommend enhancements aligned with best practices and business strategy. Coordinate UAT (User Acceptance Testing), training, and change management activities. Act as the bridge between business stakeholders and technical teams, ensuring clear communication and alignment. Ensure product design and business processes adhere to ITIL, TOGAF standards, and enterprise architecture principles.