Description
The Senior Customer Experience Team Lead owns late-day coverage (12PM–9PM ET) across the CX organization, leading a team of up to 15 Customer Experience Associates through the most complex and high-stakes customer interactions across chat, email, and phone.
Company
Faire operates as a wholesale marketplace enabling retailers to shop from over 100,000 brands and sign up to access wholesale pricing, with a focus on categories like home decor, beauty, jewelry, and more.
Related postings
ZayZoon
Team Lead, Customer CareCanadaTailscale
Manager, Customer Experience OperationsCanadaRelay
Customer Experience Operations LeadCanadaEuna Solutions
Senior Manager, Customer SuccessCanada