High 5 GamesHigh 5 Games

B2C Game Launch Operations Specialist

Added 9 hours ago

We’re looking for a Part-Time B2C Game Launch Operations Specialist to support game launch readiness across High 5 Casino. This role focuses on validating all incoming game releases before launch, ensuring titles are stable, configured correctly, and aligned with our social-friendly platform standards.

You’ll work closely with content management, product, operations, and provider teams to ensure every game release is player-ready across mobile and web.

What you’ll do

  • Validate all new game launches before release across High 5 Casino
  • Test gameplay flows to catch obvious bugs, broken states, freezes, missing assets, or UI issues
  • Verify correct play amount ladders, denomination values, and configuration settings
  • Ensure all social-friendly terminology is implemented correctly across game UI, paytables, and feature messaging
  • Confirm provider naming conventions, jackpot labels, bonus features, and side mechanics display properly
  • Check mobile and desktop presentation for scaling, clipping, responsiveness, and readability
  • Document launch blockers clearly and escalate issues to internal teams 
  • Maintain launch checklists and release trackers to support high-volume provider deliveries
  • Help coordinate provider release batches and backlog clearing as needed.

What we’re looking for

  • Experience in game testing, release validation, content operations, or digital product support
  • Strong attention to detail and ability to work efficiently in a high-volume launch environment
  • Comfort validating both web and mobile game experiences
  • Ability to spot configuration issues related to play amounts, terminology, metadata, and UI presentation
  • Experience working with checklists, spreadsheets, issue trackers, and launch documentation
  • Strong written communication skills for issue reporting and escalation
  • Ability to manage repetitive workflows while maintaining accuracy and speed

Nice to have

  • Experience in social casino, iGaming, sweepstakes casino, or mobile gaming
  • Familiarity with provider-based game integrations
  • Experience using Jira, CMS tools, spreadsheets, or release trackers
  • Understanding of game economy settings, play ladders, and bonus feature validation
  • Experience supporting high-volume content launches or release backlogs

Working hours

To support collaboration with US teams operating in Eastern Time, this role should align to one of the following India-based schedules:

  • Option 1: Strong EST overlap
    6:30 PM – 11:30 PM IST
    (9:00 AM – 2:00 PM ET)
  • Option 2: Earlier India schedule
    4:00 PM – 9:00 PM IST
    (6:30 AM – 11:30 AM ET)

What success looks like

  • 40–60 game launches validated each week within release timelines
  • Critical launch blockers caught before player exposure
  • Accurate play amounts, terminology, and metadata across all launches
  • Smooth provider batch processing and backlog reduction
  • Strong collaboration with content, product, and operations teams during launch windows