CB Talents AcademyDanish-Speaking Customer Support Specialist
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Danish-Speaking Customer Support Specialist
Larissa, Greece
Apply for Position Or refer someone
Job Openings Danish-Speaking Customer Support Specialist
About the job Danish-Speaking Customer Support Specialist
About the Opportunity
We are seeking Danish-speaking Customer Support Specialists to join a dynamic international team in Thessaloniki. In this role, you will assist customers with their questions and concerns while ensuring they receive high-quality support and a positive overall experience.
This is a great opportunity for individuals who enjoy communicating with people, solving problems, and working in a multicultural environment.
Responsibilities
Provide professional and friendly assistance to customers across various communication channels.
Respond to inquiries and support customers with general service-related questions.
Identify customer concerns and provide helpful solutions or guidance.
Ensure a smooth and positive customer experience during every interaction.
Escalate complex issues to the appropriate teams when needed.
Accurately document customer interactions and follow internal procedures.
Collaborate with team members to maintain service quality and efficiency.
Requirements
Fluent Danish (C1 level or near-native proficiency).
Good command of English (B2 level) for training and internal communication.
Strong written and verbal communication skills.
Comfortable working with computers and multiple digital tools.
Customer-focused attitude with strong problem-solving skills.
Previous experience in customer service is an advantage but not required.
What We Offer
Full onboarding and training to prepare you for the role.
Opportunities for career growth and professional development.
Supportive and diverse working environment.
The opportunity to live and work in the vibrant city of Thessaloniki, Greece.
Apply for Position
Or refer someone
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About the Opportunity
\nWe are seeking Danish-speaking Customer Support Specialists to join a dynamic international team in Thessaloniki. In this role, you will assist customers with their questions and concerns while ensuring they receive high-quality support and a positive overall experience.
\nThis is a great opportunity for individuals who enjoy communicating with people, solving problems, and working in a multicultural environment.
\nResponsibilities
\n- \n
- \n
Provide professional and friendly assistance to customers across various communication channels.
\n \n - \n
Respond to inquiries and support customers with general service-related questions.
\n \n - \n
Identify customer concerns and provide helpful solutions or guidance.
\n \n - \n
Ensure a smooth and positive customer experience during every interaction.
\n \n - \n
Escalate complex issues to the appropriate teams when needed.
\n \n - \n
Accurately document customer interactions and follow internal procedures.
\n \n - \n
Collaborate with team members to maintain service quality and efficiency.
\n \n
Requirements
\n- \n
- \n
Fluent Danish (C1 level or near-native proficiency).
\n \n - \n
Good command of English (B2 level) for training and internal communication.
\n \n - \n
Strong written and verbal communication skills.
\n \n - \n
Comfortable working with computers and multiple digital tools.
\n \n - \n
Customer-focused attitude with strong problem-solving skills.
\n \n - \n
Previous experience in customer service is an advantage but not required.
\n \n
What We Offer
\n- \n
- \n
Full onboarding and training to prepare you for the role.
\n \n - \n
Opportunities for career growth and professional development.
\n \n - \n
Supportive and diverse working environment.
\n \n - \n
The opportunity to live and work in the vibrant city of Thessaloniki, Greece.