Company Description

AGSI was incorporated in April 2016. We are committed to supporting the goals of Arch divisions through exceptional service delivery. We pride ourselves on maintaining flexibility and responsiveness to adapt to business unit and industry demands while focusing on sound project management. We are dedicated to growing and developing our employees as we build strong teams with strategic leadership.

Job Description

Premium Audit Team Lead – is responsible for interpreting, analyzing, and processing various activities in support of Premium Audit operations. The candidate will need to perform activities with a high degree of accuracy and consistently meet service level requirements as well as being the point of contact of the team.

Interpret data, analyze results, and process transactions in various systems in support of the following areas: o Premium Audit Nexus system o Policy Decisions o Other operations, as needed. • Prepare and issue documents and reports accurately, as per specifications. • Interact with team and customers as required to complete deliverables. • Communicate issues or queries on a timely basis to ensure quick resolution. • Assist with troubleshooting and improving processes, as needed. • Responsible for Daily Operations of the team (Workload and Workforce Management) • Manage Team Attendance, Team Schedule, and PTO • Participate in the interviewing and selection process of staff. • Coordinate with Manager for Capacity Planning • Coordinate Training (New Hire or Cross Training) and suggest training plan to Manager. • Ability to prepare Production & Quality Reports and Analysis

Qualifications

More than 7 years of relevant work experience preferably in insurance and reinsurance industry • Can work under pressure and tight deadlines and prioritize tasks accordingly. Organized and very systematic in handling tasks at hand. • Excellent MS Office, Excel skills • Demonstrated project management skills. • Excellent communications skills, both verbal and written • Strong analysis and data processing skills • Strong leadership skills with an ability to maintain high level of enthusiasm, motivation, and commitment, leading to the achievement of a desired vision, values, and superior performance. • Strong interpersonal skills and the ability to establish and maintain excellent working relationships.

• Strong leadership skills with a proven track record of high-quality results

• Continual improvement mindset and positive influence

• Demonstrated organizational skills with flexibility to changing requirements

• Strong customer service orientation with an ability to understand, improve workflow and processes

• Excellent communication, both verbal and written with fluency in the English language

• Strong analytical skills and financial acumen with the ability to collect and analyze information with attention to detail and accuracy

• Working knowledge of standard insurance & reinsurance terminology

• Proficient in Microsoft Office ,Excel, Smartsheets,PowerBI.

• Strong analytical and problem solving ability

Additional Information

• Bachelor's Degree