BillingPlatformBillingPlatform

Revenue Operations Manager

Added 5 hours ago

BillingPlatform is an industry-leading, fast-growing SaaS company. Our award-winning, cloud-based revenue lifecycle management platform is leveraged by leading global enterprises to automate and streamline the entire quote-to-cash process. At BillingPlatform, our employees are our most valuable asset, and we believe deeply in a culture of collaboration, accountability, innovation, and transparency. We seek bright, enthusiastic, and creative professionals looking to be part of our incredible team focused on challenging the status quo and driving transformational value to customers. 

Backed by leading private equity firms FTV Capital and Columbia Capital, we have achieved remarkable industry recognition for growth, including being listed for the fifth consecutive year on Deloitte’s Technology Fast 500™ list of fastest-growing technology companies and ranked on the Inc 5000 list for six years running.  

Our ability to innovate market-leading solutions has been validated by all major industry analyst firms, including being named a Leader in the first-ever Gartner® Magic Quadrant™ for Recurring Billing Applications, and being recognized as the Leader in Forrester Research’s “The Forrester Wave™: SaaS Recurring Billing Solutions.” To learn more about us, visit billingplatform.com

About the Role:

We are seeking a highly analytical and operationally strong Revenue Operations Manager to drive performance visibility, deal governance, and sales compensation accuracy across the go-to-market organization. This role sits at the intersection of Sales, Marketing, Customer Success, and Finance and plays a critical part in supporting scalable, data-driven growth in a private equity-backed environment. The ideal candidate combines financial rigor, operational discipline, and strong cross-functional communication skills.

Key Responsibilities: 

Pipeline, Sales & Marketing Metrics Ownership

  • Own pipeline health reporting, forecast analytics, and conversion metrics across the full funnel
  • Develop and maintain dashboards and KPIs in systems such as Salesforce and HubSpot
  • Partner with Sales and Marketing leadership to analyze pipeline coverage, win rates, sales cycle length, ACV trends, and source performance
  • Support regular forecast calls and monthly board reporting packages with data-backed insights
  • Identify trends, risks, and performance gaps and recommend actionable improvements
  • Ensure data integrity and consistent KPI definitions across GTM systems

Deal Desk Ownership

  • Serve as primary owner of the Deal Desk process, ensuring disciplined pricing, discounting, and contract governance
  • Review and approve NDAs, non-standard terms, pricing exceptions, and custom deal structures
  • Partner with Legal, Finance, and Sales leadership to evaluate commercial risk and margin impact
  • Maintain approval workflows and documentation standards
  • Drive improvements in quote-to-cash processes
  • Track and report on discount trends and pricing realization

Sales Compensation Planning & Administration

  • Partner with CRO and Finance to design annual sales compensation plans aligned to growth objectives
  • Model commission structures, accelerators, SPIFFs, and quota allocation scenarios
  • Own commission calculations, validation, and payout reporting
  • Ensure accuracy and auditability of commission payments
  • Administer comp plans using tools such as Xactly or integrated CRM reporting
  • Provide compensation performance reporting to leadership and support board-level analysis

Qualifications

  • 10+ years experience in Revenue Operations, Sales Operations, FP&A, or related role in B2B SaaS
  • Experience in a PE-backed or high-growth environment preferred
  • Strong analytical skills with advanced Excel and CRM reporting expertise
  • Experience designing and administering sales compensation plans
  • Deep understanding of SaaS metrics (ARR, NRR, GRR, CAC, LTV, pipeline coverage)
  • Strong cross-functional communication and stakeholder management skills
  • Detail-oriented with a high level of ownership and accountability