IT Manager
SSC HR SolutionsSSC HR Solutions

IT Manager

Role Purpose

Responsible for defining and executing the enterprise-wide technology and digital transformation strategy to enable business growth, operational excellence, innovation, cyber resilience, and long-term competitiveness.

The role integrates IT, digital platforms, data, automation, AI, cybersecurity, and emerging technologies into a coherent transformation agenda aligned with corporate strategy, value creation, and shareholder expectations.

Key Accountabilities

1. Enterprise Technology & Digital Strategy

  • Define and own the 3–5-year Technology & Digital Transformation Roadmap aligned with corporate and business strategies.
  • Translate business objectives into scalable digital platforms, architectures, and capability roadmaps.
  • Lead modernization of legacy systems and transition to cloud, data-driven, and AI enabled operating models.

2. Digital Transformation & Innovation

  • Drive end-to-end digital transformation across core value chains (manufacturing, supply chain, sales, customer experience, finance, HR, governance).
  • Establish innovation frameworks, digital labs, and partnerships with technology providers, startups, and universities.
  • Sponsor automation, Industry 4.0, IoT, advanced analytics, and smart operations initiatives.

3. IT & Enterprise Architecture

  • Own enterprise architecture, applications landscape, infrastructure, cloud strategy, and integration platforms.
  • Ensure interoperability, scalability, performance, and business continuity across all systems.
  • Lead ERP, CRM, WMS, MES, PLM, BI, and core platform strategy and governance.

4. Cybersecurity & Technology Risk

  • Establish and oversee enterprise cybersecurity, data privacy, and resilience frameworks.
  • Ensure compliance with regulatory, governance, and IPO-readiness requirements (e.g., ISO 27001, NCA, PDPL, SOX-ITGC, CMA/SEC expectations).
  • Lead disaster recovery, business continuity, and crisis response readiness.

5. Data, Analytics & AI

  • Build a unified data strategy (governance, quality, master data, analytics, AI/ML, decision intelligence).
  • Enable real-time executive dashboards, predictive analytics, and AI-driven decision support.
  • Ensure ethical, secure, and compliant use of AI and advanced analytics.

6. Technology Governance & Investment

  • Chair the Technology Investment Committee and Digital Portfolio Review.
  • Prioritize initiatives based on business value, ROI, risk, and strategic alignment.
  • Manage technology budgets, vendors, contracts, and sourcing strategies.

7. Organization & Talent

  • Build and lead a high-performing technology and digital organization (IT, Digital, Data, Cyber, PMO, Architecture).
  • Develop future-ready digital skills, leadership pipelines, and succession plans.
  • Embed agile, product-oriented, and value-delivery operating models.

8. Board & Executive Advisory

  • Act as strategic advisor to the CEO and Board on technology trends, digital risks, and competitive disruption.
  • Present digital transformation progress, investment cases, and risk dashboards to the Board and Audit/Risk Committees.

Key Deliverables

  • Group Digital & Technology Strategy and 3-year Roadmap.
  • Enterprise Architecture Blueprint.
  • Cybersecurity & Data Governance Framework.
  • Digital Transformation Portfolio (business cases, ROI, milestones).
  • Industry 4.0 / Smart Factory Program.
  • AI & Advanced Analytics Enablement Program.
  • IT Operating Model & Talent Strategy.

Qualifications

  • Bachelor’s degree in engineering, Computer Science, Information Systems, or related field.
  • Master’s degree (MBA, MSc, or equivalent) preferred.
  • Professional certifications (CIO, TOGAF, PMP, ITIL, CISSP, CISM, Cloud Architect) are an advantage.

Experience

  • 10–15 years of progressive leadership in Technology, Digital Transformation, or IT.
  • Demonstrated leadership of large-scale ERP, cloud, data, cybersecurity, and digital transformation programs.
  • Experience in regulated, IPO-ready, or publicly listed environments preferred.
  • Exposure to industrial, manufacturing, energy, infrastructure, or complex multi-business groups is a strong advantage.

Core Competencies

1. Strategic:

  • Enterprise digital strategy.
  • Technology-enabled business transformation.
  • Board-level governance and risk oversight.

2. Leadership:

  • Visionary, change-driven, and execution-oriented.
  • Ability to align business, technology, and culture.
  • Strong stakeholder influence at CEO and Board level.

3. Technical:

  • Cloud, cybersecurity, data platforms, AI, ERP, Industry 4.0.
  • Enterprise architecture and integration.
  • Digital operating models and agile delivery.

4. Personal Attributes:

  • High integrity and governance mindset.
  • Commercial and value-creation orientation.
  • Systems thinker with strong execution discipline.
  • Change leader with the ability to mobilize large organizations.
  • Any nationality - Bilingual is preferred.