The Payroll Specialist Lead (United States) is a mid-level individual contributor responsible for executing and supporting payroll operations within the US payroll environment.

This role combines hands-on payroll execution, operational expertise, and support for other payroll specialists. You will ensure payroll is delivered accurately, on time, and in compliance with regulations, while contributing to process improvements and operational efficiency.

You will work closely with internal teams across Payroll Operations, Finance, Product, and Service Operations, as well as relevant external stakeholders.

Key Responsibilities

Execute end-to-end payroll operations for the US payroll environment, ensuring accuracy, timeliness, and compliance with federal, state, and local regulations. Validate payroll inputs, calculations, and outputs, maintaining data integrity across all payroll cycles. Manage payroll-related exceptions, adjustments, and reconciliations, escalating complex issues when necessary. Support the operational implementation of payroll processes, including system updates, statutory changes, and new program rollouts. Serve as a point of contact for internal teams and relevant external stakeholders regarding payroll execution and compliance. Identify opportunities to improve payroll processes, documentation, and operational workflows. Participate in testing payroll system enhancements and updates to ensure operational readiness. Provide support and guidance to other payroll specialists when needed to maintain continuity and quality of payroll delivery. Monitor and contribute to payroll performance metrics, including SLAs and KPIs.