Polish Customer Support Specialist
SpeakitSpeakit

Polish Customer Support Specialist

Do you speak Polish fluently?

Work for the world’s largest multinational company, join a dynamic & multicultural team and let your new journey begin in Greece!

If you are a great communicator, with patience and a problem-solving attitude, you are who we are looking for!

Waste no time, apply now__!

What you will need to do:

  • Act as the first point of contact for all the Polish-speaking customers

  • Identify and assess customers’ needs to achieve satisfaction

  • Assist customers to manage/secure their account & passwords

  • Resolve customers’ online store post-sales requests

  • Deliver high-quality support

  • Manage large amounts of incoming calls & emails

  • Build sustainable relationships and trust with customer accounts

  • Handle customer complaints, provide appropriate solutions

  • Native-level or near-native level in Polish language, along with good English skills

  • Tech savvy, curious and problem-solving acumen

  • Able to identify technical issues and suggest immediate solutions to clients

  • Provide systematic assistance to customers in a communicative manner

  • High School Diploma holder

  • Flexible to work night shifts/ weekend shifts (if applicable)

  • Active listener

  • Prior customer support experience would be an advantage

  • Excellent salary

  • 14 salaries

  • Performance-based bonus

  • First-class ongoing training and development

  • Remote opportunities all over Greece

  • Career development opportunities

  • Relocation package in case you reside outside of Greece

  • Employee relations team to assist you with integrating the Greek lifestyle & culture

The position requires relocation to Greece