German-Speaking Insurance Agent | Remote - CBT | Career Page

CBT

German-Speaking Insurance Agent | Remote

Athens, Attica, Greece

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Job Openings German-Speaking Insurance Agent | Remote

About the job German-Speaking Insurance Agent | Remote

German-Speaking Insurance Agent | Remote or Relocation to Greece

ERF ID: 32646

Location: Piraeus, Greece (Remote)

Start Date: 02 June 2026| Interview Deadline: 22 May 2026

Working Schedule

• Rotational shifts between 09:00 – 22:00

• Monday to Sunday (5-day work week)

Compensation & Benefits

• €1450 gross/month

• Up to 10% performance bonus (based on targets)

Relocation Package (if choosing Greece):

• Option 1: Flight + hotel + agency fees fully covered

• Option 2: €250 allowance + agency fees

Why This Opportunity Stands Out

Join a market-leading German insurance group with over 13 million customers and 14 million insured vehicles. This is your chance to work on a high-impact project in a stable, regulated industry, while enjoying the flexibility of working from home or relocating to sunny Greece .

What You'll Do

As a Customer Care Agent, you'll be the first point of contact for German-speaking customers, handling a mix of inbound and outbound interactions:

Customer Support & Case Management

• Handle inquiries via phone and email in German

• Process insurance claims and resolve customer issues efficiently

• Escalate complex cases following internal procedures

Motor Insurance Operations

• Process new vehicle insurance applications

• Manage contract changes, conversions, and terminations

• Handle general correspondence and documentation

Administrative Excellence

• Perform accurate contract logging (critical for business operations)

• Process address changes, account updates, and SEPA mandates

• Ensure timely handling of incoming documents (email/post)

Additional Responsibilities

• Provide insurance advice and prepare tailored offers

• Cross-sell additional insurance products (liability, property, legal, etc.)

• Support customer onboarding (e.g. self-service portal registrations)

• Schedule pension consultation appointments

What We're Looking For

Language Skills

• Fluent German (C1+ level)

Core Competencies

• Strong communication skills with a customer-first mindset

• Ability to simplify complex insurance topics

• Problem-solving mindset with focus on first-time resolution

• High attention to detail (especially in data entry & documentation)

• Ability to multitask across systems in a fast-paced environment

Technical Skills

• Confident PC user (Windows, CRM systems, MS Office)

• Typing speed 25 WPM with 85% accuracy

Education

• Minimum high school diploma

Work Setup:

• Fully remote (within Greece)

• Training from home

Growth & Development

• Continuous training and upskilling

• Exposure to a leading European insurance environment

• Opportunity to develop expertise in insurance & customer operations

Why Apply?

This is more than a customer support role — it's your entry into a structured, high-performing environment where your attention to detail and communication skills directly impact customer satisfaction and business success.

Apply Now!

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