We are looking for a Front Desk Receptionist to join a new wellness center in Medellín focused on sauna and ice bath experiences.

This role is ideal for someone who brings positive energy, enjoys interacting with people, and cares about creating a welcoming and elevated in-person experience. You will be the first point of contact for clients, helping set the tone for a calm, friendly, and wellness-focused environment.

You will support daily front desk operations, assist clients during their visits, and help maintain a smooth and organized flow throughout the space.

Responsibilities

Welcome clients and provide a warm, professional first impression
Manage check-ins, bookings, and front desk scheduling
Guide clients through the experience and answer basic questions
Maintain a clean, organized, and inviting reception area
Support day-to-day operations to ensure a smooth client experience
Handle client inquiries in person, via phone, and messaging channels
Coordinate with the internal team to ensure service quality and flow
Process payments and track basic transactions
Based in Medellín and available for on-site work (Calle 10)
Strong interpersonal and communication skills
Friendly, outgoing, and service-oriented personality
Interest in wellness, fitness, or healthy lifestyle environments
Well-presented and professional appearance
Reliable, punctual, and organized
Comfortable handling in-person interactions throughout the day
Basic tech skills (booking systems, messaging apps, payments)
Previous experience in customer service, hospitality, or front desk roles is a plus
No college degree required
Direct employment under Colombian labor contract (includes benefits such as prima and cesantías)
Opportunity to be part of a new and growing wellness concept
Positive and team-oriented work environment
Exposure to the wellness and fitness industry
Stable, in-person role with consistent schedule

Front Desk Receptionist (Wellness Center) - Medellín