PlataPlata

Business Analyst Junior+ [Acquisition Channels]

Added 1 month ago

Description

We are building and scaling new client acquisition channels — from partner programs and B2B CRM tools to field sales operations. Our team sits at the intersection of product, operations, and growth, and is responsible for turning early-stage acquisition ideas into scalable, data-driven processes.
This is a high-ownership role where you’ll take end-to-end responsibility for a product area from day one. You’ll work directly with development teams, operational leads, and analysts — shaping how we attract and onboard new clients through multiple channels.

Challenges that await you:

  • Own a product area within one of our acquisition channels and drive its development — from hypothesis to delivery
  • Gather requirements, structure problems, and translate business needs into clear specs for engineering teams
  • Research real user workflows, identify pain points, and propose improvements to interfaces and processes
  • Work with metrics: define KPIs, track performance, run experiments, and validate hypotheses with data
  • Collaborate closely with operations teams, developers, and data analysts on a daily basis
  • Contribute to improving onboarding flows, reducing churn, and increasing channel utilization

Possible focus areas:

  • Partner Portal — developing interfaces for external users, improving onboarding experience, working on engagement and retention, fast hypothesis generation and validation
  • B2B CRM — building internal tools for partner acquisition and management teams, more technical focus, systematic solution design
  • Field Sales Tools — researching how sales representatives work in the field, digitizing sales processes and agent behavior, improving mobile tools and workflows

What makes you a great fit:

  • 1+ year of experience in business analysis or a similar analytical role
  • English B1 or higher (working proficiency)
  • Basic SQL — ability to write simple queries to pull and validate data
  • Structured thinking — you can break down ambiguous problems into clear, actionable pieces
  • Proactive mindset — you don’t wait for tasks, you find them

Your bonus skills:

  • Spanish language skills
  • Experience in adjacent roles (project management, system analysis, product management)
  • Background at high-pace product companies (e.g., fintech, marketplaces, or similar environments)
  • Familiarity with Figma, Miro, Jira, Confluence or similar tools for documenting flows and requirements

Why join:

  • Real ownership from day one — you won’t shadow someone for months; you’ll have your own product area and a clear impact zone
  • Fast growth trajectory — high responsibility accelerates learning; we support internal promotions
  • Work with real metrics — every feature you ship has measurable business outcomes
  • Cross-functional collaboration — tight feedback loops with product, engineering, operations, and data teams
  • Modern stack and processes — we use AI tools, maintain a strong analyst community, and invest in knowledge sharing

Our benefits:

  • Relocation support to Mexico with assistance for the employee and their family

  • Flexible work from one of our offices or remote

  • Healthcare Coverage

  • Education Budget: Language lessons, professional training and certifications

  • Wellness Budget: Mental health and fitness activity reimbursements

  • Vacation policy: 20 days of annual leave and paid sick leave

Company

Plata Banco Plata is a Mexico-based digital banking institution offering Plata Card and Plata Credit. It operates as a fully digital bank, improving financial experiences with technology, simple, secure, and efficient services. Applications are via platacard.mx or the Banco Plata app, requiring RFC and INE, with 24/7 support nationwide.

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