The Proposal Manager will play a critical role in supporting GoGlobal’s Revenue Team by developing, reviewing, and managing client proposals and Statements of Work (SOWs). This role ensures high-quality, compliant, and timely proposal deliverables that align with GoGlobal’s service capabilities, pricing structures, and client requirements.

The successful candidate will be hands-on in creating and revising bespoke proposals, coordinating with cross-functional stakeholders, and supporting deal owners particularly in the US timezone to enhance turnaround efficiency, reduce errors, and maintain consistency across all proposal documentation.

Roles & Responsibilities

Proposal and SOW Creation

Develop, revise, and finalize bespoke proposals and SOWs (including those without pre-approved templates).
Review and edit standard proposals/SOWs created by team members to ensure accuracy, consistency, and compliance with internal guidelines.
Ensure pricing, service descriptions, and contractual notes are aligned with approved terms and formats.

Stakeholder Collaboration

Coordinate with GPS, GBS, GPNM, and Account Managers to gather required information, clarify client requests, and ensure proposal accuracy.
Support Deal Owners with RFP responses, including pricing, capabilities, and service descriptions formatted per client requirements.
Act as the point of contact for US-based Deal Owners, providing timely clarification and support during the US business day.

Quality & Risk Management

Serve as reviewer/sign-off point during periods when senior reviewers are unavailable, ensuring business continuity.
Conduct thorough quality checks (“four-eye” review) to minimize human error in pricing, service details, and proposal documentation.
Ensure accuracy in manual data handling tasks, such as currency conversions and pricing sheet formulas.

Operational Efficiency

Improve internal service quality for US timezone Deal Owners.
Contribute to continuous process improvement to reduce turnaround time for bespoke proposals.

Requirements

Experience: Minimum 5 years of experience in proposal management, business coordination, or contract documentation, ideally within a professional services or global HR/payroll environment.

Technical Proficiency:

Strong command of Microsoft Excel, Word, and PowerPoint.
Comfortable working hands-on to build and revise detailed proposals and pricing sheets.
Familiarity with CPQ systems (Configure-Price-Quote) – either managing or using.
Experience leveraging AI tools and automation technologies to enhance proposal preparation, streamline documentation processes, and improve accuracy and turnaround time would be an added advantage.

Desirable Tools:

Experience using HubSpot (CRM) and ClickUp (project management).

Other Requirements:

Excellent attention to detail and analytical accuracy.
Strong written and verbal communication skills in English.
Ability to manage multiple deliverables under tight timelines.
Must be able to work in the US time zone.