Customer Service Representative (German)
Do you have strong communication skills, a proactive attitude, and a passion for customer service?\n\nBecome our Customer Service Representative!\n\nYour daily tasks will include:\n\n* Attending calls and responding to emails from clients and dealerships.\n* Following up with customers until their inquiries are fully resolved.\n* Making reminder calls and following up on incidents to achieve maximum satisfaction.\n* Updating databases, drafting reports, and creating summaries.\n\nWhat we offer:\n\n* Permanent contract from day one.\n* Salary: €24,000 gross per year.\n* Telecommuting policy of up to 50% of the monthly working hours after the training period (approx. 5-6 months).\n* Be part of a great team of professionals in an internationally consolidated company.\n* Gain a global vision of the automotive sector by interacting with clients, suppliers, consultants, and dealerships.\n* Possibility to join the Flexible Compensation Plan (medical insurance, transport card, meal card, training...).\n* 23 working days of vacation per year, as stipulated by the collective agreement.\n* Additional incentives for employee referral programs, internal trainers, new business opportunities, etc.