Director, Project Delivery (Early Phase) - Canada Based only

Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress.

Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape.

Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver – for one another, our customers, and, most importantly, for those in need.

Discover what your 25,000 future colleagues already know:

Why Syneos Health
• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life.
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress.

Job Responsibilities

This position is responsible for ensuring the strategic and operational success of project delivery while fostering strong client partnerships, maintaining financial health, and driving organizational growth and innovation. The Director, Project Delivery collaborates across functions to ensure that projects are delivered on time, within scope, and aligned with both client expectations and corporate objectives.
The role demands a strategic mindset, operational excellence, and strong leadership capabilities to influence positive outcomes for clients, stakeholders, and the organization in addition to providing business development assistance for the assigned book of work to achieve target revenue and profitability.

Act as the senior operational leader and key point of contact for assigned clients, building and sustaining long-term partnerships.
Understand client needs and proactively identify and implement tailored solutions that add value.
Establish and maintain appropriate governance structures for client relationships, ensuring effective communication and collaboration.
Drive client satisfaction by ensuring smooth operational delivery and minimal escalation needs.
Present Syneos Health capabilities and updates during client governance meetings, enhancing the organization’s value proposition.
Lead proposal development for new opportunities, collaborating with cross-functional teams to deliver high-quality, competitive submissions.
Contribute to winning new business by providing strategic insights and operational expertise during bid defense meetings (BDMs).
Own the overall strategy and execution for project delivery across a portfolio of clinical research studies.
Conduct monthly risk reviews and quarterly financial assessments to ensure project health.
Drive data-driven decision-making by leveraging dashboards and analytics to identify risks and develop mitigation strategies.
Ensure compliance with project timelines, budgets, and quality standards.
Mentor project leaders in risk management, forecasting, and operational excellence.
Engage in assigned corporate and departmental initiatives aimed at improving project delivery and organizational efficiency.
Champion change management efforts, including system and process migrations.
May include line management responsibilities for project management staff.

QUALIFICATIONS

Requires a BA/BS in the life sciences, nursing degree, or equivalent education or equivalent related experience, plus extensive clinical research experience in a contract research organization, pharmaceutical, or biotechnology company
- 10-12 years of experience recommended
Prior cross-functional project management experience within the clinical trial industry is required
Pharma/CRO experience is required, to include client relationship management
Thorough knowledge of FDA regulations, drug development, and clinical monitoring procedures is necessary
Must have demonstrated proficiency with ICH/GCP guidelines
Strong client relationship management and business development skills
Proven ability to deliver complex clinical research projects on time and within budget
Exceptional financial acumen and resource management capabilities
Strategic thinker with excellent problem-solving and decision-making skills
Effective communicator with strong negotiation and conflict resolution abilities
Demonstrated ability to lead, mentor, and develop high-performing teams

Get to know Syneos Health

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.

http://www.syneoshealth.com

Additional Information

Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.