Description
We’re looking for a Senior Product Engineer who thrives at the intersection of engineering and product thinking. You’ll own features end-to-end—design, build, launch, and iterate—while obsessing over the customer experience and measurable outcomes. Your work will directly shape how thousands of customers interact with our AI-powered customer service platform.
Company
Avoca delivers an omnichannel AI end-to-end solution for service trades and home-services providers. It answers calls, texts, and chats around the clock, nurtures customers, and provides coaching dashboards. It supports outbound drip campaigns and routes complex inquiries to humans when needed. Deep ServiceTitan integration keeps data synchronized across systems, supporting scale from startups to global enterprises. Case studies show improvements in booking rates and revenue for electrical, plumbing, and HVAC providers.
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