AvocaAvoca

Frontend Engineer

Added 3 months ago

Description

About Avoca

Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, including booking jobs, qualifying leads, and driving higher revenue—all at a speed and consistency unmatched by human call centers.

We’ve expanded to 100 employees in under two years, backed by a high-energy, in-office culture across our NYC headquarters and Santa Barbara office. In a $500B+ market where missed calls mean lost business, we’re building the category-defining platform for AI-driven customer engagement.

We’re serving the largest brands in home services, and grew 10x in 2025. With a high-performance, in-office team in NYC, we’re moving fast to capture a massive, underserved market where 85% of missed calls go to competitors. Every hire here has an immediate and visible impact.

About the Role

We’re looking for out founding Frontend Engineer who thrives at the intersection of engineering and product thinking. You’ll own features end-to-end, design, build, launch, and iterate, while obsessing over the customer experience and measurable outcomes. Your work will directly shape how thousands of customers interact with our AI-powered customer service platform.

What You’ll Do

  • Own feature development, from backend services to AI-powered user experiences.

  • Turn customer feedback into product improvements through rapid iteration and experimentation.

  • Collaborate closely with Product, Customer Success, and GTM teams to align engineering decisions with business outcomes.

  • Hold a high bar for code quality, testing, monitoring, and reliability are second nature.

  • Prioritize ruthlessly and navigate changing requirements with autonomy.

What You’ll Bring

  • 4-6 years of full-stack/frontend engineering experience with expertise in React, Next.js, and TypeScript.

  • Strong experience with Tailwind CSS, delivering refined, polished, and visually sharp UIs.

  • Strong familiarity with AI, LLMs, or AI-assisted systems or a willingness to learn fast.

  • Outcome-driven mindset: you measure success in impact, not just shipped features.

  • Comfortable collaborating across engineering, product, and customer-facing teams.

  • Low ego, high energy, resilient in a fast-paced environment.

  • A strong portfolio showcasing high-quality front-end development work.

  • Bonus: prior startup, hacker, or founder experience.

  • Eagerness to work in person with us in NYC full time.

Benefits

  • Comprehensive medical, dental, and vision insurance

  • Company-sponsored 401(k) through Vestwell

  • Flexible PTO plus U.S. federal holidays

  • Daily in-office lunch through Parkday

  • Dinner covered when working late

  • Commuter benefits

  • Standing desks and workspace accommodations available on request

  • All core tools and software provided

Why Avoca

At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact.

Company

Avoca delivers an omnichannel AI end-to-end solution for service trades and home-services providers. It answers calls, texts, and chats around the clock, nurtures customers, and provides coaching dashboards. It supports outbound drip campaigns and routes complex inquiries to humans when needed. Deep ServiceTitan integration keeps data synchronized across systems, supporting scale from startups to global enterprises. Case studies show improvements in booking rates and revenue for electrical, plumbing, and HVAC providers.

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