Content Moderator in Porto, Portugal (On-Site) you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users. What you will do in this role Review, audit and moderate contents from the end customer and copyright; Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas; Analyze reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report; Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment; Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature. Your qualifications We're a great match if you: Fluent, verbal and written in German (C1); Fluent, verbal and written in English (B2); At least 6 months of relevant experience in related fields; Strong customer service oriented skills; Tolerance for repetitive work in a fast-paced, high production work environment; Ability to work as a team member, as well as independently; Ability to multitask, possess critical reasoning skills and communicate effectively; Fast learner, diligent worker. What's in it for you Full-time with indefinite contracts (negotiable depending on your experience and our client's needs); Competitive salary and performance bonus; 3000 Welcome Bonus; Central location in Porto, Portugal; Full paid training on the company and the project you'll be working on; Career development programs, specialized courses, and language classes Relocation Support Reimbursement of Airfare at the end of the 6th month of the contract - up to EUR 400 in Economy class. Relocation from outside of Portugal: Room in a shared apartment for a maximum period of 12 months, with rent of EUR 280 with all utility bills included (discounted directly from the payslip).