Description

The Operations Manager is responsible for ensuring that a high standard of service is delivered to clients through the effective and efficient use of strategies and other resources. You must apply a wide range of tools to plan, analyze, and oversee the department’s performance to ensure development.

TASKS:

Helping in promoting the company culture that encourages top performance and high morale
Developing and leading the top-performing teams by extensive and consistent coaching
Ensuring internal processes are being implemented and adhered to by performing quality control and monitoring KPIs
Training and supporting the operations planning process, ensuring that all team members are equipped to perform the job
Planning and executing strategic initiatives to achieve growth through customer focus and collaboration, driving revenue volume through targeted business plans
Creating and monitoring projects for the team while supporting the CEO and the executive team’s vision and process ideals
Supporting all functions of the business to work together

QUALIFICATIONS:

At least 3-5 years of proven experience as an Operations Manager
Experience working remotely is Highly Preferred
Excellent Interpersonal skills – ability to build relationships quickly; to gain respect and influence with key clients or internal business contacts
Ready to handle a myriad of tasks depending on business needs
Highly proficient in the English Language (Both written and oral)
Intermediate skills with Microsoft Office Systems and GSuite
Strong analytical and project management skills with a focus on flawless execution and attention to detail
US Healthcare Experience is a Must
Medical experience is preferred
Open to working night shifts

Requirements

MINIMUM SYSTEM REQUIREMENTS:

PRIMARY SYSTEM
Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher
Computer Memory/RAM: 8.00 GB
Computer Operating System: At least Windows 11 64-bit or macOS Ventura
Headset: Any USB-type headset with noise-cancelling feature
Camera: Capable of a clear and crisp video output
BACK-UP SYSTEM
OPTION 1 (BACKUP SYSTEM):
Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher
Computer Memory/RAM: 8.00 GB
Computer Operating System: at least Windows 11 64-bit or macOS Ventura
Headset: Any USB-type headset with noise-cancelling feature (Optional)
OPTION 2 (POWER SUPPLY - UPS):
Must be capable of powering your work station for at least 3 hours
Typically a device with 240Wh or higher will be sufficient
Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)
PRIMARY INTERNET CONNECTION
DSL / Fiber Connection - Minimum of 100mb/s contracted
BACK-UP INTERNET CONNECTION
Minimum of 20mb/s (Cell)

RECOMMENDED SYSTEM REQUIREMENTS

PRIMARY SYSTEM
Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher
Computer Memory/RAM: 16.00 GB
Computer Operating System: At least Windows 11 64-bit or macOS Tahoe
Headset: Any USB-type headset with noise-cancelling feature
Camera: Capable of a clear and crisp video output
BACK-UP SYSTEM
OPTION 1 (BACKUP SYSTEM):
Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher
Computer Memory/RAM: 16.00 GB
Computer Operating System: At least Windows 11 64-bit or macOS Tahoe
Headset: Any USB-type headset with noise-cancelling feature
Camera: Capable of a clear and crisp video output
OPTION 2 (POWER SUPPLY - UPS):
Must be capable of powering your work station for at least 3 hours
Typically a device with 240Wh or higher will be sufficient
Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)
PRIMARY INTERNET CONNECTION
DSL / Fiber Connection - Minimum of 500mb/s contracted
BACK-UP INTERNET CONNECTION
Minimum of 20mb/s (Cell or wired)

Benefits

RATES AND REWARDS:

Rate is as high as $1800 (USD) monthly
Employment Type: Independent Contractor
Free Training
Paid Time Offs
HMO Coverage
Performance-Based Increase
Permanent Work From Home