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French Speaking Customer Support Representative

French Speaking Customer Support Representative - CB Talents SP | Career Page

French Speaking Customer Support Representative

Athens, Attica, Greece

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Job Openings French Speaking Customer Support Representative

About the job French Speaking Customer Support Representative

Athens, Greece | Full-Time | Relocation Support Available

About the Role

We are looking for French-speaking Customer Support Advisors to join an international customer service team in Athens, Greece.

If you enjoy helping people, solving problems, and working in a multicultural environment, this is a great opportunity to grow your career abroad while supporting customers across Europe.

Key Responsibilities

In this role, you will:

  • Handle incoming customer inquiries via phone, email, and chat
  • Provide support and guidance related to products and services
  • Assist customers with troubleshooting, general questions, and requests
  • Manage order-related issues including delivery, returns, and refunds
  • Ensure a high-quality customer experience through professional communication
  • Accurately document interactions in internal systems
  • Escalate complex cases when needed and work closely with other teams

Requirements

To be successful, you should have:

  • Native or near-native French (C1/C2)
  • Good English skills (B2+) for internal communication
  • Strong communication and problem-solving abilities
  • Customer-oriented mindset with attention to detail
  • Ability to multitask and work in a fast-paced environment
  • Basic computer skills and comfort using digital tools
  • Previous customer support experience is a plus, but not mandatory

What We Offer

  • Competitive salary package + performance bonuses
  • Relocation support (flight ticket, accommodation assistance, local guidance)
  • Private health insurance
  • Paid training and continuous development
  • Career growth opportunities in a multinational environment
  • Modern office facilities and a supportive team culture
  • Employee benefits, events, and discounts

Life in Athens

Athens offers an excellent quality of life with sunshine, culture, beaches, and a vibrant international community — making it the perfect destination to combine career development with a unique lifestyle experience.

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