We are looking for motivated German-speaking professionals to join a fast-growing international customer support team. You’ll play a key role in ensuring customers receive timely assistance while contributing to the improvement of processes and overall experience.

Responsibilities

Provide support and advice to customers regarding products, services, and orders.
Manage inquiries across multiple communication channels.
Ensure adherence to company standards while handling sensitive information.
Collaborate with team members and other departments to resolve issues efficiently.
Monitor customer interactions to provide feedback for continuous improvement.
Fluent in German and proficient in English.
Strong communication, analytical, and problem-solving skills.
Ability to work in a fast-paced environment and meet deadlines.
Enthusiastic team player with attention to detail.
Previous experience in customer support or back-office operations is a plus.
On-site in Lisbon
Accommodation provided and bills covered
Private health insurance from day one.
Relocation package on offer: refund the initial flight ticket to Portugal
Possibilities of career progression after 6 months.
Paid training and career development programs.
Multicultural and collaborative team environment.

German Customer Service Representative - Lisbon