ServiceNow HRSD Business Process Architect

NewRocket is a global team made up of ServiceNow professionals who help our customers run and grow their ServiceNow environments. We are hiring for a Business Process Architect - ITSM within our Service Delivery organization. The Business Process Architect is responsible for leading, coaching and mentoring a team of Senior Business Analysts to capture customers’ business processes and desired outcomes. The Business Process Architect will manage customer outcomes on complex level, enterprise projects.