Description
We’re seeking a Customer Success Engineer to drive successful implementation projects for Pave's compensation software, partnering closely with HR and Finance leaders to transform their compensation strategies while ensuring strong adoption and meaningful business outcomes. Own end-to-end project management of customer implementations, creating detailed project plans, identifying risks early, and maintaining clear communication across multiple stakeholders to deliver solutions on time. Become a trusted compensation expert and strategic advisor to customers, helping them leverage Pave's platform to solve complex compensation challenges and establish scalable processes for their organizations. Collaborate across Product, Engineering, and Customer Success teams to surface customer needs, identify opportunities for platform improvements, and contribute to Pave's product evolution while wearing multiple hats in a fast-paced startup environment. Build strong relationships with customers through clear communication, creative problem-solving, and a deep understanding of their unique business needs and compensation goals. Execute on the technical needs of the customer with integrations, data migration and configurations.
Company
Pave is a real-time compensation management platform for HR and Total Rewards professionals. Its AI-powered operating system, PaveOS, integrates with HCM, EMS, and ATS to benchmark compensation, price jobs, run merit cycles, and communicate total rewards. Real-time benchmarks come from more than 8,700 companies, with Market Data Lite (free) and Market Data Pro (enterprise data), plus Market Pricing and a Total Rewards Portal. Security certifications include ISO27001 and SOC 2.
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