Description

The 1000heads Account team is a proud, powerful collective of social media obsessives who are experts in managing client relationships and delivering best-in-class, social-first campaigns.

As a Freelance Account Manager, you will play a key role in leading day-to-day client communications while partnering cross-functionally with Creative, Strategy, Production, Design, and Insights teams to deliver high-quality, integrated campaigns. This role requires a strong balance of client service, project management, and hands-on production oversight across social, digital, and ATL executions.

We are looking for an enthusiastic, solution-oriented Account Manager with strong interpersonal and organizational skills who thrives in a fast-paced, high-volume agency environment. The ideal candidate brings agency experience across both account management and production, with the ability to manage timelines, budgets, and deliverables across multiple workstreams.

A strong understanding of social platforms and hands-on experience managing in-person event execution, particularly staffing and coordinating creators on-site, is essential.

Requirements

• Must be based in or able to work hybrid (2 days/week) from one of our U.S. offices: New York, Los Angeles, Chicago, or Miami
• 2–5 years of agency experience, with a mix of account management and production experience (content, campaign, or event production)
• Proven ability to manage multi-channel campaigns and production workflows
• Strong budget management and financial tracking skills
• Excellent organizational and multitasking abilities in fast-paced environments
• Strategic thinker with a proactive, solutions-oriented mindset
• Comfortable leading day-to-day account management responsibilities independently
• Deep understanding of social platforms and digital content ecosystems
• Culturally connected with a passion for social media, content, and emerging trends

Responsibilities

• Lead day-to-day client communication and build strong, trusted relationships
• Develop innovative, creative solutions in response to client briefs and campaign needs
• Gain a deep understanding of client brands, categories, and audiences
• Monitor market trends, competitive landscape, and emerging opportunities

Production & Campaign Delivery:

• Manage IRL and virtual event activations, including logistics, vendor coordination, and on-site support where needed (some travel required)
• Partner closely with internal production teams to manage end-to-end campaign execution, including content shoots, digital asset production, and integrated campaign rollouts
• Support and oversee production timelines, deliverables, and approvals, ensuring work is delivered on time and to a high standard
• Collaborate on brief development, ensuring clarity across creative, production, and strategy teams
• Ensure all deliverables meet client expectations and align with agreed creative and production standards

Project & Financial Management:

• Develop and maintain detailed project plans and scopes of work
• Produce accurate cost estimates and manage budgets in partnership with Account Director and Production teams
• Ensure all work is approved prior to execution and stays within budget
• Track and manage billing processes to ensure timely completion

Internal Leadership & Collaboration:

• Coordinate cross-functional teams to ensure seamless workflow across departments
• Maintain clear documentation and centralized project files
• Support the development of client presentations, reports, and reviews
• Ensure senior stakeholders are aligned and engaged at key stages

Benefits

RATE / COMPENSATION

$6,000 - $7,500 a month