Role Overview: We’re looking for a Systems & Automation Builder to take ownership of our digital operations across multiple business units.

This is a hands-on builder role, not an administrative support role. You will design, connect, and improve the systems that power how the business runs — across marketing, education, community, support, and internal operations.

If you enjoy building automations, connecting tools, and improving how systems work together, this role will suit you well.

What you'll be doing:

• Own and maintain key business platforms (LMS, websites, email marketing, support systems, and internal tools)
• Build and manage automations using Zapier or similar tools
• Connect systems across marketing, sales, LMS, CRM, and support workflows
• Fix broken integrations and improve data flow across platforms
• Lead key system rollouts including Klaviyo migration and Freshdesk setup
• Support the rollout of AI tools such as chatbots and LMS-based learning assistants
• Improve onboarding, lead management, and operational workflows
• Support internal teams with access, setup, and basic system guidance

Why the role is different:

• You are owning the systems, not just supporting them
• You will build and design workflows, not just execute tasks
• You will directly influence how the business scales operationally
• You’ll work closely with leadership on key system decisions

What we're looking for:

• Experience working with multiple SaaS platforms in a business environment
• Strong hands-on experience with automation tools (Zapier, Make, or similar)
• Experience building workflows and system integrations (not just using tools)
• Familiarity with tools like Google Workspace, WordPress, and email marketing platforms (Klaviyo, ActiveCampaign, Mailchimp, etc.)
• Strong problem-solving skills and ability to work independently

Nice to have:

• Experience with Klaviyo migration or setup
• Experience with Freshdesk or similar ticketing systems
• Exposure to LMS platforms (Moodle or similar)
• Experience with AI tools, chatbots, or automation agents
• Background in digital operations, RevOps, or IT-to-operations roles

Work Arrangement & Expectations:

This is a remote role that will be set up as an independent contractor engagement.

To ensure alignment and transparency, successful candidates will be expected to:

• Disclose any existing ongoing roles or client work
• Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”)