Description
About impact.com:
impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.
Your Role at impact.com:
The QA Lead is responsible for defining, implementing, and overseeing quality assurance strategies to ensure the delivery of high-quality software products for the group. This role bridges technical QA execution and leadership, guiding QA engineers while collaborating closely with development, product, and DevOps teams to embed quality throughout the software development lifecycle
What You'll Do:
As a QA Lead for the platform group, you will lead a critical function focused on both the technical infrastructure and the human element of Quality Assurance. Your responsibilities will include:
Quality Strategy & Process
Define and maintain QA standards, methodologies, and best practices
Establish test strategies for functional, regression, integration, performance, and security testing
Ensure quality gates are integrated into CI/CD pipelines
Drive continuous improvement of QA processes and tools
Leadership & Team Management
Lead, mentor, and support QA engineers (manual and automation)
Plan QA resource allocation and testing schedules
Conduct reviews, provide feedback, and support skill development
Promote a culture of quality ownership across teams within the group
Test Planning & Execution
Own test plans, test cases, and test data strategy
Oversee test execution and defect management lifecycle
Ensure adequate test coverage and risk-based testing
Validate acceptance criteria and release readiness
Ensuring coverage for smoke testing post release.
Automation & Tooling
Drive test automation strategy and framework selection
Ensure effective use of automation tools and test management systems
Collaborate with DevOps on CI/CD integration
Monitor test execution metrics and reporting
Stakeholder Collaboration
Partner with Product Managers to clarify requirements and acceptance criteria
Work closely with Engineering Leads to resolve quality risks
Communicate quality status, risks, and metrics to stakeholders
Support release planning and go/no-go decisions
Partner with QA platform & enablement to evaluate & implement next gen tools & technologies for the QA function.
What You Bring:
- 5+ years of experience in Quality Assurance and/or Software Development Engineering in Test (SDET) roles, with a strong background in test automation and platform development.
- Leadership experience, ideally leading QA teams for more than a year.
- Deep expertise in various testing methodologies, tools, and frameworks (e.g., Selenium, Playwright, TestRail, CI/CD integration, API testing).
- Excellent communication, interpersonal, and collaboration skills, with the ability to influence and align stakeholders across different teams.
- A proactive and innovative mindset, always seeking ways to improve quality, efficiency, and developer experience.
Nice To Have:
- Experience leading test framework migrations.
- Familiarity with OWASP guidelines and security testing tools preferred.
- Affiliate & Partnerships Industry Fundamentals Certification by PXA
Salary Range: $90,000.00 - $110,000.00 CAD per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.
Benefits and Perks:
At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.
Strong extended health benefits: Health & Prescription coverage, vision and dental care, virtual health care, out-of-country medical coverage
Insurance coverage (life, short-term disability, long-term disability, and more)
Health Care Spending Account
Two different Employee Assistance Programs
Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.
Note: Benefits may vary by location and are subject to local regulations.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#LI_Victoria_Canada
Company
Impact.com provides a cloud-based platform to manage and optimize partnerships across creators, affiliates, and referrals. It markets a unified, AI-powered solution that aggregates partnership data to improve revenue and ROI for brands. The company reports 21 global offices, over 1,000 employees, and more than 1 million active partnerships.
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