NourishNourish

Staff User Researcher

Added 2 months ago

Description

We’re looking for a Staff User Researcher to lead strategic research across Nourish’s patient and provider ecosystems. You’ll uncover insights that guide product direction, improve clinical and patient experiences, and shape how nutrition care is delivered at scale.

This is a senior individual contributor role for someone who’s comfortable working autonomously on ambiguous, high-impact questions—equally strong at fieldwork and at influencing senior stakeholders. You’ll partner closely with design, product, and clinical leadership to ensure every decision is grounded in a deep understanding of both sides of our marketplace: patients seeking help and dietitians providing care.

This person will join our small design team and report directly to our Head of Design.

This role is full-time in NYC (in-person candidates only), with flexibility for some remote work. Nourish has an NYC office in the heart of Silicon Alley.

Company

Nourish operates a telehealth nutrition coaching program that connects patients to in-network registered dietitians. In each initial session, a comprehensive assessment informs a personalized care plan, with ongoing follow-up, messaging, and progress tracking via a mobile app. Dietitians offer specialties such as eating disorders, emotional eating, prenatal nutrition, and sports nutrition, and the platform emphasizes holistic care, including lifestyle factors beyond nutrition. Billing is conducted through patients’ insurance, with in-network providers.

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