Description

Reports To: Chief Financial Officer

Status: Full-Time | Exempt

Location: San Francisco / Washington, DC / New York

Standard Weekly Hours: 37.5

Overview

We are partnering with a prominent environmental organization on a search for a Senior Director of Workplace Experience. This individual will serve as the senior-most real estate and facilities professional at our client’s organization. Reporting directly to the Chief Financial Officer, this role recommends real estate and facilities management strategies, implements and manages best practice systems, leads real estate transactions, and manages the Real Estate and Workplace Operations teams. This role will supervise the Real Estate Operations Manager and the Senior Workplace Manager.

Key Responsibilities

Real Estate & Portfolio Management (30%)

Manage our client’s real estate footprint; design workplace strategy; and execute relevant initiatives informed by our client’s values, data analytics and industry trends.
Manage all aspects of real estate transactions, lease negotiations, office relocations and consolidations, space allocations, etc., including the hiring and performance management of third-party brokers and other resources as necessary.
Ensure adequate monitoring of and accountability to all relevant lease terms, insurance requirements, and regulations, ensuring landlords/property managers are upholding their responsibilities to our client.

Workplace Operations Programming (30%)

Design and implement systems of ongoing management for all critical real estate and workplace programs (e.g. lease administration, space allocations, maintenance and CapEx planning, security/safety, etc.)
Identify and set standards for facilities operations practices, materials, and more, using frameworks to right size standards for differing regions, footprints, and use cases.
Serve as national lead for office-based security, emergency preparedness, and business continuity protocols.

Workplace Operations Administration (20%)

Manage third party vendor relationships and budgets, both project-based and on-going, ensuring our client’s resources are well stewarded.
Supported by the Real Estate and Workplace Operations teams, ensure training on, and accountability to, standards across the national office manager cohort.
Ensure systems exist, data is captured, and insightful analytics are shared with leadership and others to enable decision-making and monitoring the health of the real estate and facilities programs.

Team Management & Leadership (20%)

Lead, mentor, and develop the Real Estate and Workplace Operations teams, fostering a culture of collaboration, accountability, and continuous improvement.

Requirements

Bachelor’s degree, or equivalent experience, in a related field required; facilities management and/or sustainable real estate certifications a plus.
At least 10+ years of experience in real estate, facilities, and organizational change management; understanding of and experience with a multi-site organizational structure highly preferred.
Strong critical thinking skills with the ability to both design and implement plans.
Experience with business process and system improvement projects and efforts, including building organizational alignment around new systems and tools.
Excellent interpersonal and communication skills with the ability to translate complex data into relevant and understandable information; ability to train or instruct others in business processes and/or tools to support those processes.
Proven record of accomplishment of successfully meeting organizational goals and deadlines; solid budget management experience.
Ability to travel to regional offices across the country and to local vendor offices, as necessary. Ability to work nights and weekends for special projects, as necessary.

Benefits

Base Salary: $205,300 – $228,100 per annum, commensurate with experience

403b + Employer match
Comprehensive healthcare coverage
Generous PTO, corporate holidays, year-end closure, personal days, and civic engagement days

**Equal Employment Opportunity and Non-Discrimination Policy

Equal Employment Opportunity Statement:** Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.

Commitment to Diversity: Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected.

Reasonable Accommodations: Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations.

Compensation Information: For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.

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Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available.
Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.

State-Specific Information:

Rhode Island: We do not request or require salary history from applicants.
Connecticut: We provide wage range information upon request or before discussing compensation.
New Jersey: We do not inquire about salary history unless voluntarily disclosed.

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Use of Artificial Intelligence in Recruitment

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Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.

Senior Director, Workplace Experience