Description
What we’re doing isn’t easy, but nothing worth doing ever is.
As a Network Engineer, you will be the architect and guardian of our Enterprise Network Infrastructure. You will design, implement, and manage high-availability systems to ensure maximum uptime and performance for our users and products. This role is a blend of high-level design, hands-on implementation, and proactive maintenance within a fast-paced environment.
Key Responsibilities
- Design & Architecture: Own the network environment by designing system configurations, defining technical standards, and implementing resilient solutions to future-proof our infrastructure.
- Performance & Reliability: Maximize uptime through proactive monitoring, troubleshooting outages, and scheduling strategic upgrades.
- Security & Compliance: Support and administer firewall environments (specifically Palo Alto) in alignment with IT security policies; establish and enforce access control and system policies.
- Operations & Support: Act as the senior escalation point for our 24/7/365 operations center. Provide remote support to on-site engineers and end-users.
- Deployment: Configure routing, switching, hosted IP voice services, and firewalls. Lead on-site network assessments at hospital facilities to support new product rollouts.
- Mentorship: Serve as a technical lead, mentoring junior staff and documenting implementations to ensure team-wide alignment.
Basic Qualifications
- Experience: 3–5+ years of proven success managing complex Enterprise Network Environments.
- Firewall Expertise: In-depth experience with Palo Alto firewalls (configuration, management, and security policy).
- Wireless Mastery: Strong background in wireless network design, maintenance, and complex troubleshooting.
- Leadership: Demonstrated ability to lead projects and mentor team members.
Preferred Qualifications
- Hardware/Platform Experience: Ubiquiti/UniFi Systems, Routers (e.g. Cradlepoint), and NetCloud Manager.
- Network Tools: Experience with WiFi Survey tools (e.g., Ekahau), RADIUS, DNS, and MDM solutions.
- Cellular Connectivity: Knowledge of LTE/5G RF technologies and LTE failover configurations.
- Systems: Proficiency in Linux environments.
- Certifications: PCNSA/PCNSE, CCNA/CCNP, or equivalent.
- Agility: Previous experience thriving in a high-growth startup environment.
Company
Diligent Robotics develops Moxi, a hospital delivery robot designed to fetch medications, labs, and supplies. The system aims to reduce staff time spent on routine tasks, improve patient outcomes, and streamline operations by enabling secure, 24/7 in-hospital deliveries and integration with clinical programs like Meds-to-Beds.
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