Travel Consultant (Cebu) | Onsite\n\nWork Setup: Onsite (Cebu City)\n\nShift: No Fixed Schedule\n\nResponsibilities:\n\n* Provide Expert Travel Consultation: Advise clients on destinations, transportation, accommodations, travel requirements, and travel insurance options.\n* Handle Travel Bookings: Book flights, hotels, transfers, cruises, and tour packages based on client preferences, schedules, and budget.\n* Manage Customer Service & Escalations: Communicate directly with passengers to address concerns, resolve issues, and offer practical travel solutions.\n \n* Ensure Regulatory Compliance: Provide accurate, up-to-date information regarding travel regulations, visas, and other entry policies.\n* Supplier Coordination: Liaise with airlines, hotels, tour operators, and transportation providers to confirm bookings and ensure smooth logistics.\n* Administrative Duties: Prepare detailed travel documentation and reports and maintain accurate and confidential client records.\n\nQualifications & Requirements:\n\n* Experience: At least 1 year of relevant experience as a travel consultant or in a similar role within the travel industry.\n Experience handling escalated cases and direct passenger communication is an advantage.\n* Education: Bachelor's degree in tourism, hospitality management, or a related field (preferred).\n* Technical Skills:\n* Familiarity with GDS platforms such as Amadeus, Sabre, or Galileo is a strong advantage.\n* Proficient in Microsoft Office Suite and online booking/reservation tools.\n* Core Competencies:\n* Excellent communication, negotiation, and problem-solving skills.\n* Strong attention to detail and ability to perform well under pressure.\n* Capable of multitasking and efficiently managing multiple client inquiries.\n\nBenefits:\n\nUpon regularization:\n- 10 VL, 10 SL, 5 EL\n- HMO Health Insurance avail on the 4th month (employee + 1 Free Dependent)

Travel Consultant (Cebu City)