Description
Our client, Growe, is a leading business advisory and services group in iGaming and Entertainment. Сreators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, Growe helps businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth.
Perfect for those who aim to:
Work with requests in chats and tickets, helping customers with difficulties that they faced and providing the best customer experience in Spanish;
Collaborate with other colleagues to improve customer service;
Identify customers' needs, clarify information, research every issue and provide solutions;
Follow internal procedures and guidelines to ensure consistent and high-quality support.
Experience you’ll need to bring:
Intermediate level of English (written and spoken);
Fluent Spanish speaker;
Previous experience with customer support is not mandatory, but will be considered a plus;
Experience handling live chat and email interactions will be considered an advantage.
It's a perfect match if you have those personal features:
Excellent organizational skills and ability to prioritize in order to meet deadlines;
Excellent teamwork skills with strong communication skills;
Ability to work in a fast-paced environment and under pressure;
Problem-solving skills.
Our clients offer competitive benefits to support your professional and personal growth, including:
Health & Wellness Focus;
Growth Opportunities;
Performance-Driven Rewards;
Dynamic Work Environment.
Apply, and let your growth journey begin.
Company
Growe Talents is a recruitment agency that leverages expert recruitment experience to match talented professionals with opportunities in the iGaming industry, with a focus on driving growth for both talents and businesses.
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