Salesforce Solution Architect (Multi-Cloud)

Location: Remote, United States; Preferred Markets: SF/Bay Area, NYC, ATL, CHI

Summary

Thunder’s Solution Architect is responsible for collaborating with our customers' technology and business stakeholders to develop a scalable Salesforce architecture, vision, and strategy that enables best-in-class business outcomes. As a Multi-Cloud SA, you will lead complex engagements across a variety of commercial and enterprise customers, ensuring that multi-cloud implementations (including Sales, Service, and Experience Clouds) meet strategic goals.

You will function as a liaison between the customer and the Thunder team, translating customer requirements into a cohesive architecture for key customer needs.

Responsibilities

Solution Design: Lead the overall design and implementation for multi-cloud solutions, ensuring alignment with customer business goals.
Stakeholder Engagement: Lead discovery workshops and engage with senior stakeholders and executives to align technical solutions with business strategies.
Project Leadership: Oversee multiple Salesforce projects simultaneously, managing the overall health of project teams and ensuring deliverables meet defined acceptance criteria.
Documentation: Develop high-level solution architecture and detailed design documents to aid in the understanding of existing and proposed solutions.
Sales Partnership: Serve as a Subject Matter Expert during the sales process, partnering with business development teams for customer discovery and sales engineering to estimate the technical level of effort.
Mentorship: Lead and mentor junior solution architects, consultants, and development teams to foster growth and adherence to industry best practices.
Innovation: Champion the adoption of reusable architecture assets and stay updated with the latest Salesforce trends to provide thought leadership

Required Qualifications

6-10+ years of experience in Salesforce architecture and implementation within the Salesforce partner ecosystem.
Significant hands-on solutioning experience across the Salesforce suite, specifically Sales Cloud, Service Cloud, and Experience Cloud.
Proven ability to articulate complex technical concepts to non-technical audiences, ensuring clear alignment between business objectives and architectural delivery.
Comprehensive knowledge of business modeling, governance, and operations for a variety of customers, including enterprise and commercial implementations.
Demonstrated mastery of Salesforce Flow to design, build, and troubleshoot complex, scalable business logic and automated end-to-end workflows.
Ability to map functional requirements to technical requirements and architect integrations between multiple Salesforce products.
Proven ability to lead multiple engagements at varying stages at the same time while acting as the primary interface with offshore partners.
Strong skills in business process mapping, documentation, and process improvement.

Preferred Qualifications

Working knowledge and/or hands-on solutioning experience within Data 360, Agentforce, Tableau, and/or MuleSoft is highly preferred
Comfortability designing the architecture of complex, high-performance Microsites and portals, with deep hands-on expertise in Custom LWR and Aura frameworks.
Experience driving user experiences through advanced CSS customization and the development of Lightning Web Components (LWC) tailored for unique business requirements.

Certifications:

Required:

Salesforce Certified Administrator or Advanced Administrator
Salesforce Platform App Builder
Salesforce Sales Cloud Consultant
Salesforce Service Cloud Consultant

Preferred:

Salesforce Certified Application Architect or System Architect
Experience Cloud Consultant
Field Service Consultant
Data Cloud Consultant