This role is for one of the Weekday's clients

Salary range: Rs 350000 - Rs 1200000 (ie INR 3.5 - 12 LPA)

Min Experience: 1 years

Location: Remote

JobType: full-time

We are looking for a proactive and detail-oriented Logistics Associate to oversee order fulfillment, dispatch coordination, and logistics operations. The individual will be responsible for managing end-to end logistics operations across India, ensuring smooth order processing, timely dispatches, and efficient delivery. This is a hands-on role requiring strong execution skills and the ability to work in a fast-paced D2C environment.

Responsibilities:

• Oversee the daily dispatch of orders across various marketplaces, the company website, and B2B channels.
• Ensure all shipments are accompanied by accurate documentation, including invoices, e-way bills, and labels.
• Manage partnerships with courier services such as Delhivery and Blue Dart, ensuring timely pick-ups.
• Monitor shipments closely and proactively address any delivery delays, returns to origin (RTOs), and escalations.
• Keep detailed records and update shipment status regularly using ERP systems or Excel.
• Collaborate with internal teams to ensure orders are processed, packaged, and dispatched efficiently.
• Handle reverse logistics processes, including returns, exchanges, and damaged goods, in an effective manner.
• Ensure compliance with service level agreements (SLAs) and strive to enhance delivery turnaround times (TAT).

Skills

MS Excel

Problem Solving

Documentation

Logistics