Description
MSPbots is on a mission to automate the future of MSP operations. We're looking for a Senior Asset Product Manager to own the full lifecycle of our client-facing assets—dashboards, widgets, bots, reports, and apps—that drive real, measurable value for our users.
In this strategic and hands-on role, you’ll lead cross-functional initiatives that shape how our clients interact with data and automation, directly influencing outcomes like retention, ROI, and customer satisfaction.
Work Setup: Remote, Semi-Flexible, Monday–Friday from 4 PM to 1 AM PHT (3 AM–12 PM CDT)
Fixed Rest Days: Sat–Sun
Location: Philippine-based only
What You’ll Do
Asset Strategy & Execution
- Define and lead the roadmap for new and existing assets
- Align asset development with company vision and client needs
- Present updates, results, and plans to internal stakeholders and client-facing teams
User Research & Product Design
- Conduct interviews and surveys, then analyze data to uncover real user needs
- Translate insights into requirements and user stories
- Collaborate with analysts and engineers to prototype and iterate rapidly
- Advocate for the client at every stage of development
Lifecycle Ownership & Optimization
- Manage assets from ideation through launch and iteration
- Ensure high standards of performance, usability, and documentation
- Track KPIs (usage, adoption, client feedback) and use data to drive improvements
Go-to-Market & Enablement
- Work with marketing and CS teams to develop onboarding guides, demos, and training content
- Support launch communications, user education, and internal rollout
What We’re Looking For
- 5+ years in product management, ideally with SaaS, analytics, or MSP-related products
- Skilled in user research and translating needs into high-impact assets
- Strong communicator and presenter—comfortable with executive and client-facing discussions
- Experience working in Agile product teams
- Analytical mindset with a bias for action and continuous improvement
- Familiarity with tools like Jira, UserPilot, BI/analytics platforms
- Bachelor’s degree in Business, Computer Science, or related field
What’s in It for You
- Competitive salary and performance-based growth
- HMO reimbursement: $100/month
- Life Insurance: $20/month
- Dental: $20/month | Vision: $4/month
- 15 PTO days per year (convertible to cash if unused!)
- Training/Development Reimbursement: Up to $30
- Paid US Holidays
Ready to Build Game-Changing Products for MSPs?
If you’re a product leader who thrives on solving real-world problems through smart, user-first assets, we want to meet you. Apply now at mspbots.ai
Company
MSPBots delivers a data-driven, no-code/low-code platform for managed service providers (MSPs), combining real-time KPI dashboards, AI-powered ticket triage, and automation widgets. It integrates 80+ tools, offers Next Ticket routing, Micro Training Bots, and BI insights to streamline MSP operations and drive growth.
Related postings
Known
Senior Manager, ProductExperian
Senior Product ManagerUnited StatesINFUSE
Senior Product ManagerGeorgia, USAGeotab
Senior Product ManagerOakville, ON, Canada