Cross Border TalentsCross Border Talents

German-Speaking Customer Service Representative (Remote)

Added 2 months ago

Description

We are seeking a passionate and motivated German-Speaking Customer Service Representative to join our remote team based in Braga. In this role, you will assist German-speaking customers with technical issues related to website solutions. While prior experience in customer service or technical support is beneficial, it is not mandatory. We are looking for candidates who are eager to learn and grow within the company.

Your role will involve providing remote technical support, troubleshooting issues, and guiding customers through solutions via phone, email, and chat. Strong communication skills, a focus on customer satisfaction, and the ability to handle challenges are essential for success in this position.

You will receive comprehensive training to equip you with the necessary skills to excel. This position offers an exciting opportunity to be part of a dynamic team within a rapidly growing industry, with competitive salary and benefits, as well as opportunities for career progression.

Company

Cross Border Talents is a specialist recruitment consultancy with a global network of recruitment partners. They offer permanent staffing and talent-leasing (staff augmentation) services for Engineering, ICT, and Multilingual roles. The company emphasizes global reach and remote work, noting operations in more than 102 countries and a mission to bridge skill gaps with tailored recruitment solutions. Their headquarters are in Lisbon, Portugal, and they provide contact options and social profiles. They present testimonials from candidates and position themselves as a provider of end-to-end recruitment solutions for multinational employers.

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