TikoTiko

Training Development Lead

Added 7 hours ago

Can you design a curriculum that empowers a rural mobilizer just as effectively as a corporate executive?

About TIko

Tiko is an African nonprofit committed to strengthening the potential and resilience of adolescent girls across Africa. We address the “Triple Threat” of unintended pregnancy, HIV infection, and sexual and gender-based violence by building local health ecosystems that provide stigma-free, no-cost, quality-assured services.

Our model brings together key local actors: community-based organizations (CBO) with peer mobilisers who act as health companions to girls; public and private health clinics that deliver care; and retail partners that redeem Tiko Miles -our behaviour-change incentive programme that rewards service uptake and feedback.

We invest in partners by strengthening CBO capacity, training frontline workers and providers, supporting clinic quality improvement, and compensating partners based on performance. Our technology platform connects all actors by enabling referrals, verifying service delivery, facilitating payments, and generating real-time data.

Tiko operates in six countries: Kenya, Ethiopia, Uganda, Burkina Faso, South Africa, and Nigeria, with additional offices in Portugal, the Netherlands, and the United Kingdom. For a clear overview of our work, we recommend watching this short video.

Globally, our team consists of +250 enthusiastic, international colleagues. Whether you are working from our biggest office in Nairobi, the fast-growing office in South Africa, or from home, our people are young, and our culture is global and dynamic. Our work environment is fast-paced, informal, and friendly. 

For this position, we are happily looking for candidates currently based in South Africa, Uganda, Kenya, Ethiopia, Nigeria and Burkina Faso.

The Job

At Tiko, we don’t just deliver healthcare; we challenge the status quo of how impact is scaled. We’ve built a high-tech, high-touch ecosystem that connects young women to life-changing services across Africa. But a platform is only as powerful as the people who represent it. From the mobilisers on the ground to the providers in the clinics, the quality of our impact depends on the quality of their training.

We are moving away from the "old-school NGO" approach of heavy booklets and siloed country silos. We are looking for a Training Development Lead to bridge the gap between our global vision and local execution. You will be the architect of our learning blueprints, transforming complex programmatic goals into bite-sized, digital-forward, and culturally resonant training modules that work, whether they are being accessed in a bustling city or a remote rural village.

Key Responsibilities

Curriculum Craft & Standardisation

  • Design the Blueprint: Develop and package technical training content into modular, scalable curricula that maintain high standards across all Tiko markets.
  • Digital Evolution: Move our learning assets into the future by integrating digital-forward tools, from mobile-based learning and WhatsApp-driven polls to LMS-style content.
  • Cultural Translation: Ensure global training frameworks are adaptable, making certain that "technical" doesn't mean "unreachable" for our diverse end users and partners.

Global Trainer Support & Mentorship

  • Capacity Building: Act as the global technical lead for over 10 country trainers, providing the mentorship and tools they need to deliver world-class sessions.
  • Dotted-Line Leadership: Influence and align country-level teams to ensure training is delivered with consistency and excellence, even without direct reporting lines.
  • Knowledge Exchange: Create a communal space for trainers across Africa to share best practices, solving collaborative problems and eliminating "siloed" thinking.

Impact & Evaluation

  • Quality Assurance: Implement rigorous evaluation frameworks to measure training effectiveness—moving beyond "attendance" to proving "readiness."
  • Strategic Reporting: Provide the global leadership team with clear data on trainer performance and learner outcomes to drive continuous improvement.
  • Pioneer New Methods: Constantly experiment with how we train our "triple threat" health offers to optimise for retention and real-world application.

About You

You are a pioneer with a heart for communal growth. You don't just follow a manual; you write the one that everyone else wants to follow. You understand that training in a low-resource setting requires a unique blend of empathy, technical rigour, and a touch of wit to keep learners engaged.

You are a "big-picture" thinker who can see the global strategy but isn't afraid to get into the weeds of a training module. You thrive in collaborative environments and possess the gravitas to influence teams across borders, centring your work on the impact we have on the young women we serve.

Requirements

  • 3–5 years of dedicated experience in Training and Curriculum Design. You must have a portfolio of materials you have created from scratch, not just delivered.
  • Deep experience within the NGO or Development sector is essential. You understand the nuances of training in "the middle of nowhere" and how to reach learners with varying educational backgrounds.
  • Familiarity with digital learning platforms (LMS), mobile-based learning tools, or rapid authoring software (e.g., Articulate Rise).
  • Proven track record of supporting trainers or delivering programmes in low-resource settings. Experience across multiple African markets is a significant plus.
  • A University degree in Education, Social Sciences, Human Resources, or a related field.

Compensation & Benefits

The gross monthly salary brackets for this position are:
South Africa: R63,189 - R78,986

Kenya: Ksh371,437 - Ksh464,296
Uganda: UGX9,976,970 - UGX12,471,212
Ethiopia: €2,467 - €3,084
Nigeria: ₦3,733,184 - ₦4,666,479
Burkina Faso: CFA1,355,686 - CFA1,694,607

In addition to your monthly salary, we offer you:

  • Benefits and allowances tailored to your location.
  • Flexible work arrangements, including remote or hybrid options.
  • A personal development budget of €500 per year to invest in your professional growth 
  • Unlimited holiday days to use as you see fit - just coordinate with your team and take the time you need to recharge.
  • The opportunity to shape a growing, impactful product and leave your mark on how we work
  • A culture built on trust - we believe you’ll do your best without the need for unnecessary rules or micromanagement

The Details

Interested? Click Apply for This Job! Want more information? Check out our website Tiko – Do more with Tiko. We only accept applications through the apply links, not by email.

Important Recruitment Fraud Alert
Please be aware that Tiko maintains a professional and ethical recruitment process.

  • Zero Fees: We do not charge candidates any fees for applications, interviews, or processing at any stage of the hiring journey.
  • Fraud Prevention: If you receive a request for money, bank details, or "onboarding equipment" payments from someone claiming to represent us, this is not a legitimate request.
  • Official Channels: We only communicate through our verified company email domain (@tiko.org).

If you are approached by anyone asking for payment in our name, please ignore the request.

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Tiko prioritizes integrity in our workplace and respects your privacy.

Tiko is committed to preventing any type of unwanted behaviour by its employees at work, including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct. This is why we will do reference and background screening checks on successful candidates before hiring. Tiko also participates in the _Inter Agency Misconduct Disclosure Scheme__. As part of this scheme, we will request information from your previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during your employment, or incidents under investigation when you left employment. By applying for this position, you confirm you have read and understood these recruitment procedures.
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We value your privacy and understand the importance of safeguarding your personal data. We invite you to review our privacy notice for the recruitment process to understand how we collect, use, and protect your personal data during the recruitment process. Click here to view the document. By applying for this position, you acknowledge that you have read and understood our privacy notice.