Finance Systems & Operations Analyst

Finance Systems Support & Issue Resolution\n\n* Provide functional support for D365 F&O Finance modules (GL, AP, AR, Cash & Bank, Fixed Assets, Expense Management).\n* Triage incidents, reproduce issues, identify root cause, document workarounds/fixes, and escalate to technical teams/partners as needed.\n* Support month-end and year-end close activities through validation, issue resolution, and process guidance \n\tConfiguration, Workflows & Controls\n* Maintain finance configurations within governance (posting setups, journals, parameters, approvals/workflows).\n* Support user access/security requests using role-based practices and segregation-of-duties awareness.\n* Monitor data quality for key master data (vendors, customers, chart of accounts, dimensions) and support governance practices. \n\tEnhancements & Continuous Improvement\n* Gather requirements, map processes, and translate needs into functional documentation (user stories/specs, acceptance criteria, test scenarios).\n* Configure solutions within role scope and coordinate with developers for extensions/integrations.\n* Identify opportunities to simplify, standardize, and automate Finance processes where appropriate. \n\tTesting & Release Readiness\n* Plan and execute SIT/UAT, including test scripts, defect logging, validation, and sign-off support.\n* Participate in release planning and regression testing to ensure stable deployments and control compliance. \n\tReporting & Finance Insights\n* Support Finance reporting and analysis through Excel/Power BI extracts, reconciliations, and ad hoc insights.\n\n* 0–3 years' experience in ERP functional support, business analysis, Finance systems, or similar (D365 F&O preferred).\n* Foundational understanding of core Finance processes: record-to-report, procure-to-pay, order-to-cash, month-end close basics.\n* Ability to gather requirements and translate them into functional documentation (user stories, specs, process flows).\n* Strong troubleshooting skills: issue triage, root-cause analysis, clear communication of status and resolution.\n* Strong Excel skills (pivot tables, lookups, reconciliations); comfort working with Finance data.\n* Strong communication and stakeholder management skills; ability to work with Finance and IT/partners.\n\nPreferred / Nice-to-Have\n\n* Hands-on exposure to D365 F&O Finance configuration (posting profiles, ledger setup, dimensions, workflows, tax basics).\n* Familiarity with LCS, Azure DevOps (work items/test plans), and release management concepts.\n* Experience supporting month-end close in an ERP environment.\n* Basic knowledge of data tools: SQL concepts, Power Query, Power BI.\n* Microsoft certifications (nice to have): MB-310 (Finance), MB-300, or related.\n* Bachelor's degree in finance, Accounting, Business, Information Systems, or related field (or equivalent practical experience).\n\nThis is a contract to permanent role, with inclusive benefits and a hybrid work schedule expected to be on site 2-3 days per week in Kuala Lumpur.