Sales Administration Manager

We are looking for a highly organised and proactive Sales Administrator to support our day-to-day business operations. This is a key role within the team, working closely with the CEO and contributing to both administrative and sales functions. You will play a central role in keeping processes running smoothly, supporting internal teams, and ensuring a high level of service for our clients.

Duties and Responsibilities

Sales & Administrative Support

• Assist with preparing and managing client quotes
• Support sales processes and documentation
• Maintain accurate records and CRM updates

Procurement & Operations

• Source and purchase IT equipment and services
• Liaise with suppliers and manage orders
• Track procurement timelines and ensure timely delivery

Customer & Team Coordination

• Conduct customer follow-ups to ensure satisfaction and progress
• Coordinate internal team activities and keep tasks on track
• Support scheduling and team organisation

Reporting & Documentation

• Generate reports for management as required
• Maintain organised documentation and records

General Administration

• Provide broad administrative support across the business
• Help maintain a positive and organised work environment

Required Experience/Skills

Experience

• Previous experience working with a Managed Service Provider (MSP) or IT environment
• Proven experience in an administrative or sales support role

Systems & Tools

• Essential: Experience with ConnectWise

Soft Skills

• Strong verbal and written communication skills
• High attention to detail
• Ability to manage multiple tasks and work under pressure
• Strong organizational and time management skills
• Proactive and team-oriented mindset