Forward Deployed Engineering Manager
WeaveWeave

Forward Deployed Engineering Manager

Weave (YC W25) is building the definitive platform for understanding and improving how engineering teams work. Weave is rethinking engineering output from first principles. We use AI to: Understand how engineers actually work (not just what they ship); Surface meaningful insights about productivity, quality, collaboration and impact; Help teams improve outcomes without vanity metrics or surveillance. Our goal is not to optimize for “more output,” but for better engineering.

Responsibilities

  • You’ll essentially act like a forward deployed manager for their teams.
  • Own the customer relationship post-sale. From onboarding, to account management, to technical support.
  • Partner closely with founders, engineers, and product to influence roadmap & strategy.
  • Act as the first responder to incoming support tickets, triaging and resolving issues efficiently.
  • Diagnose and troubleshoot technical problems across GCP and our own systems.
  • Reproduce issues and create clear, actionable bug reports for engineering.
  • Submit small pull requests for simple fixes, documentation updates, or configuration changes.
  • Collaborate with product and engineering teams to resolve escalations quickly.
  • Keep support documentation up to date.

Requirements

  • Previous product or engineering management role.
  • Engineering background (software, DevOps, or similar) with strong technical problem-solving skills.
  • Ability to read and write code; confident making simple PRs in GitHub or similar.
  • Excellent written and verbal communication skills.
  • Desire to talk to customers and ability to handle intense situations.
  • Self-starter who thrives in a fast-paced environment.

Nice to Have

  • Experience with developer tools or SaaS products.
  • Previous experience in a technical support or solutions engineering role.

Why Join

  • Competitive pay + early equity
  • Health/vision/dental insurance covered
  • Free lunch/dinners/snacks
  • Yearly team offsite with regular team events
  • Yearly $500 learning/development stipend
  • Get to work in SF with one of the fastest moving teams (95%+ percentile code output)

About the interview

  1. 15-minute intro call
  2. Take home assessment
  3. 30 min culture interview with CEO
  4. 30 min interview with Founders
  5. 50 min interview with CEO
  6. 3-5 day paid work trial