Case IQ is a leading provider of investigative case management & compliance software that helps organizations manage workplace incidents, ethics reporting, compliance, and security investigations. Our platform empowers companies to resolve issues faster, reduce risk, and build stronger, more transparent workplaces.

We are seeking a Commercial Counsel to support our growing SaaS business by owning the review and negotiation of customer contracts. Our various governance and regulatory compliance SaaS platforms handle multiple types of data including PII, special categories of data, and PHI. Moreover, we are actively expanding into AI-powered product features. This role will focus heavily on day-to-day contract execution, working closely with Sales to help close deals efficiently while managing risk.

We are looking for a practical, business-oriented attorney who can step into an existing workflow, reduce reliance on outside counsel for commercial contracts, and operate as a responsive partner to the business.

What You'll Do:

Customer Contracts (Core Responsibility:~70–80%)

Review, draft, and negotiate:
- SaaS subscription agreements
- MSAs, DPAs, BAAs, NDAs, order forms, AI addenda, renewal agreements, and SOWs
Partner directly with Sales to support deal execution and timelines
Partner with InfoSec and the DPO on data protection and privacy-related contract terms, including DPAs, data security requirements, and HIPAA-related obligations
Review and negotiate AI-specific contract terms, including model governance, training data restrictions, output ownership, pass through warranties, and AI-related indemnification
Support contract-related issues arising from customer M&A activity, including spinoffs, divestitures, and assignment requests
Identify key risks and provide clear, actionable guidance
Escalate complex or non-standard issues when appropriate

Contract Efficiency & Consistency

Apply consistent standards across contracts
Help refine templates and fallback language over time
Reduce negotiation friction and contract cycle times
Develop and maintain fallback positions and playbook guidance for recurring topics such as indemnification, limitation of liability, AI, data privacy, etc.

Internal Legal Support

Provide practical legal guidance on:
- Customer-specific issues
- Basic vendor agreements
- Routine business questions
Triage when to involve outside counsel

Outside Counsel Coordination (Limited)

Interface with external attorneys for complex or specialized matters
Help ensure efficient use of external legal spend

What Success Looks Like

Real business risk is effectively managed
Deals move faster
Reduced spend on outside counsel for contract review
Sales views Legal as a helpful partner
Contracts become more standardized over time

What We're Looking For:

JD and active bar membership
5 years of legal experience
Strong experience with B2B SaaS/commercial contracts
Experience negotiating with procurement/legal teams at customers
Ability to prioritize and handle volume efficiently
Clear, practical communication style (non-academic)
Comfortable operating in a fast-paced, execution-oriented environment
Experience reviewing and negotiating AI-related contract terms, including AI schedules, data use restrictions, and model governance provisions
Working knowledge of data privacy frameworks (GDPR, HIPAA, state privacy laws) and experience negotiating DPAs and BAAs.

Nice to Have (Assets):

Prior in-house experience at a SaaS company
Experience working closely with Sales teams
Experience with governance and regulatory compliance related SaaS.

Perks and Benefits:

Work remotely within a flexible work environment (our team spans the US and Canada)
Competitive company-paid benefits plan starting day 1!
Generous professional development budget
RRSP/ 401k matching program
Half-day Fridays in the summer

Selected candidates will be contacted through BambooHR (please check your junk mail).

Case IQ is an equal opportunity employer. All qualified applicants are given consideration regardless of race, religion, color, gender, sex, age, sexual orientation, gender identity, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable employment laws. If you have a disability or special need that requires accommodation, please contact us at hr@caseiq.com.